AI powered advantage Qiscus leverages AI to enable omnichannel customer engagement across 18 countries and 250 million users, presenting a scalable platform opportunity for mid to large enterprises seeking AI-driven CX improvements and global reach.

Acquisition driven expansion Recent acquisition of Kokatto and integration of AI voice capabilities signal an expanding product suite and deeper voice interaction capabilities, creating cross-sell and upsell opportunities with clients seeking advanced conversational AI and voice features.

Strong regional growth With headquarters in Singapore and a client base including regional players like Bluebird and Telkom Indonesia, there is potential to partner with Southeast Asian enterprises undergoing digital transformation and customer experience modernization.

Recognition and trust Awards for digital implementation and best company to work for Asia bolster credibility, enabling outreach to risk-averse buyers who prioritize proven implementation success and reputable leadership in technology-driven CX.

Mature product updates Feature releases such as Merge Customer and Conversa 2.0 demonstrate a commitment to evolving omnichannel capabilities, creating opportunities to position Qiscus as a modernization partner for organizations migrating from legacy CX platforms.