Hospitality Focus Redwood Systems Group specializes in Telecom and HSIA with a strong emphasis on Hospitality and Healthcare, offering guest Wi‑Fi networks and 24/7 help desk support. This positions the company to upsell managed network services, secure guest access, and UCaaS integrations to hotels, resorts and healthcare facilities.

UCaaS Migration As a platinum Mitel dealer with experience across Mitel, Hitachi, and Avaya/Lucent/AT&T, Redwood can lead migrations from legacy PBXs to modern unified communications, including hosted PBX and contact center solutions for hospitality and healthcare clients.

Round the Clock In‑house call center delivering around‑the‑clock support and HSIA network management demonstrates a strong managed services capability, enabling bundled IT and telecom offerings with proactive monitoring and SLA‑driven support for multi‑site customers.

Mid Market Growth With a mid‑sized team and a robust revenue footprint, Redwood is well positioned to win mid‑market multi‑site contracts across hotels, clinics, and regional businesses seeking scalable telecom, network, and IT services in Illinois and nearby markets.

Tech Stack Advantage A diversified hardware and software stack including Cisco, HP, Zyxel, Nomadix and other networking products, plus Google Workspace and analytics tooling, enables bundled solutions that combine network infrastructure, Wi‑Fi, cloud collaboration, and data‑driven performance insights.