RightAnswers, Inc. Employee Directory
Software DevelopmentTexas, United States11-50 Employees
Upland RightAnswers is a software development company based in Austin, Texas, focused on AI-driven knowledge management for service teams. Its platform is designed to accelerate troubleshooting and enhance customer support, with certification to the KCS v6 standard and options tailored for large, complex enterprises. The solution includes flexible AI capabilities, pre-packaged content, and access to knowledge consulting, aiming to provide scalable knowledge solutions for large B2B tech organizations. The company targets service-oriented departments that integrate with ITSM and CRM platforms, helping them improve efficiency in information retrieval and problem resolution. Positioned within the software industry, RightAnswers emphasizes interoperability with enterprise systems and a consultative approach to knowledge management. Upland RightAnswers operates from Austin and serves a range of mid-market to large enterprises, offering services and content designed to support extensive support operations.