Insights

Innovative Customer Support Riptide's pioneering AI Customer Advocate, Ripley, offers a highly differentiated approach to customer support by focusing on resolving complex issues through intelligent orchestration and multiparty communication, presenting a significant opportunity to enhance customer satisfaction metrics in various industries.

Strategic Industry Partnerships Recent collaborations with major organizations like the Auto Club Group demonstrate Riptide's capability to meet large-scale enterprise needs in service and roadside assistance, indicating strong potential for expanding into similarly complex sectors requiring sophisticated customer engagement solutions.

Rapid Market Adoption The company's recent product launches, including the Delivery Copilot and 3-way text messaging platform, along with integration with last-mile delivery providers, suggest a growing market interest in innovative logistics and delivery management tools that can boost efficiency and customer experience.

Growth and Revenue Potential With current revenues estimated between $10 million and $25 million and multiple recent product deployments, Riptide is positioned for scaling operations, making it a promising target for partners looking to leverage cutting-edge AI technology for customer service and logistics improvements.

Emphasis on Technology Integration Riptide’s use of diverse tech stacks and focus on seamless system integration across communication channels provides an attractive proposition for organizations seeking AI-driven enhancements in customer experience platforms, enabling potential cross-sells and tailored solutions for enterprise clients.

Riptide Tech Stack

Riptide uses 8 technology products and services including Google Fonts API, JSS, AOS, and more. Explore Riptide's tech stack below.

  • Google Fonts API
    Font Scripts
  • JSS
    Javascript Frameworks
  • AOS
    Javascript Libraries
  • ClientJS
    Javascript Libraries
  • Goober
    Javascript Libraries
  • FancyBox
    Javascript Libraries
  • Envoy
    Load Balancers
  • HSTS
    Security

Riptide's Email Address Formats

Riptide uses at least 1 format(s):
Riptide Email FormatsExamplePercentage
First@riptidehq.comJohn@riptidehq.com
40%
First.Last@riptidehq.comJohn.Doe@riptidehq.com
16%
FirstLast@riptidehq.comJohnDoe@riptidehq.com
4%
First@riptidehq.comJohn@riptidehq.com
40%

Frequently Asked Questions

Where is Riptide's headquarters located?

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Riptide's main headquarters is located at 846 Harrison Street, Suite 200. The company has employees across 1 continents, including North America.

What is Riptide's official website and social media links?

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Riptide's official website is riptidehq.com and has social profiles on LinkedIn.

What is Riptide's NAICS code?

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Riptide's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Riptide have currently?

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As of December 2025, Riptide has approximately 16 employees across 1 continents, including North America. Key team members include Vice President Of Product: S. L.Head Of Artificial Intelligence: C. W.Co-Founder & Cto: A. S.. Explore Riptide's employee directory with LeadIQ.

What industry does Riptide belong to?

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Riptide operates in the Technology, Information and Internet industry.

What technology does Riptide use?

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Riptide's tech stack includes Google Fonts APIJSSAOSClientJSGooberFancyBoxEnvoyHSTS.

What is Riptide's email format?

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Riptide's email format typically follows the pattern of First@riptidehq.com. Find more Riptide email formats with LeadIQ.

When was Riptide founded?

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Riptide was founded in 2019.

Riptide

Technology, Information and InternetCalifornia, United States11-50 Employees

Riptide: Inventors of the AI Customer Advocate. 

Riptide envisions a world free of customer support, where AI Customer Advocacy delivers perfect outcomes for every customer, every time. 

We’re redefining what AI means for customer service, field operations, and delivery experiences. AI Customer Advocacy is a new category of enterprise AI where agents don’t frustrate, they champion customer needs by working across your existing systems and human teams to meet objectives. 

In a world where service complexity is rising and customer expectations are higher than ever, traditional AI agents fall short—automating canned responses and deadends rather than resolving issues with care and coordination. Riptide exists to change that.

Our patented flagship product, Ripley, is the industry’s first AI Customer Advocate. Unlike scripted bots or knowledge-base search agents, Ripley champions the customer—navigating systems, collaborating with human experts, and resolving real-world issues through intelligent orchestration and simultaneous, multiparty communications.

The results speak for themselves:
✅ 10x faster response times
✅ 50% reduction in handle time
✅ 4%+ lift in CSAT
✅ 20% improvement in human agent retention

To learn how Riptide can transform your customer communications and engagement, visit www.riptidehq.com.

Section iconCompany Overview

Headquarters
846 Harrison Street, Suite 200
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2019
Employees
11-50

Section iconFunding & Financials

  • $10M$25M

    Riptide's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    Riptide's revenue is estimated to be in the range of $10M$25M

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