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Hospitals and Health CareMassachusetts, United States11-50 Employees

PromptWell is an AI-native healthcare engagement company that transforms how health plans, providers, and healthcare organizations connect with patients. Born from personal experiences navigating cancer detection and chronic conditions, we set out to solve a simple but urgent problem: Why is it still so hard for people to get the right care at the right time?

Today, PromptWell automates the entire healthcare digital marketing stack, turning static outreach into dynamic, personalized journeys that drive real action. Our platform combines healthcare-native intelligence, proprietary engagement data, and human-centered design to deliver individualized experiences at scale—launching 100,000+ unique journeys in seconds.

We help healthcare organizations improve member engagement, boost satisfaction, and increase program utilization by guiding each person through tailored workflows across email, SMS, and direct mail. From enrollment and education to care management and ongoing participation, PromptWell ensures every message is timely, relevant, and optimized for impact.

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