Insights

Expanding Digital Ecosystem Safaricom's ongoing development of M-PESA and recent rollout of tap-to-pay features in Tanzania present significant opportunities to offer advanced fintech solutions, digital security products, and customer engagement platforms tailored to mobile money services.

Community Engagement With a strong focus on social responsibility through the Safaricom Foundation and community projects, there is potential to collaborate on CSR-driven initiatives, sponsorships, or digital solutions that support social development and enhance brand value.

Technological Innovation Safaricom's investment in modern tech stacks and API-level data minimisation indicates an openness to innovative digital solutions, presenting opportunities for vendors in AI, data security, and cloud infrastructure to support their digital transformation.

Partnership Expansion Recent collaborations with Vodacom Tanzania and Indosat Ooredoo highlight Safaricom's interest in strategic alliances within East Africa, opening avenues for joint ventures, regional digital offerings, and integrated telecom solutions in emerging markets.

Workforce and Leadership With a large, diverse workforce and a strong emphasis on gender inclusion, there are opportunities to offer HR tech, employee engagement tools, and leadership development programs that align with their talent management and diversity goals.

Safaricom PLC Tech Stack

Safaricom PLC uses 8 technology products and services including Microsoft Clarity, Apache NiFi, jsDelivr, and more. Explore Safaricom PLC's tech stack below.

  • Microsoft Clarity
    Analytics
  • Apache NiFi
    Big Data Processing
  • jsDelivr
    Content Delivery Network
  • Unpkg
    Content Delivery Network
  • jQuery
    Javascript Libraries
  • PyTorch
    Machine Learning
  • Adobe Tag Manager
    Tag Management
  • Nginx
    Web Servers

Media & News

Safaricom PLC's Email Address Formats

Safaricom PLC uses at least 1 format(s):
Safaricom PLC Email FormatsExamplePercentage
FLast@safaricom.co.keJDoe@safaricom.co.ke
86%
FL@safaricom.co.keJD@safaricom.co.ke
11%
LFirst@safaricom.co.keDJohn@safaricom.co.ke
3%

Frequently Asked Questions

Where is Safaricom PLC's headquarters located?

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Safaricom PLC's main headquarters is located at Nairobi, Nairobi nairobi Kenya. The company has employees across 6 continents, including AfricaNorth AmericaAsia.

What is Safaricom PLC's official website and social media links?

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Safaricom PLC's official website is safaricom.co.ke and has social profiles on LinkedInCrunchbase.

How much revenue does Safaricom PLC generate?

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As of March 2026, Safaricom PLC's annual revenue is estimated to be $2.5B.

What is Safaricom PLC's NAICS code?

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Safaricom PLC's NAICS code is 517 - Telecommunications.

How many employees does Safaricom PLC have currently?

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As of March 2026, Safaricom PLC has approximately 17K employees across 6 continents, including AfricaNorth AmericaAsia. Key team members include Chief Executive Officer: M. N.Cto: J. B.Cio: W. M.. Explore Safaricom PLC's employee directory with LeadIQ.

What industry does Safaricom PLC belong to?

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Safaricom PLC operates in the Telecommunications industry.

What technology does Safaricom PLC use?

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Safaricom PLC's tech stack includes Microsoft ClarityApache NiFijsDelivrUnpkgjQueryPyTorchAdobe Tag ManagerNginx.

What is Safaricom PLC's email format?

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Safaricom PLC's email format typically follows the pattern of FLast@safaricom.co.ke. Find more Safaricom PLC email formats with LeadIQ.

How much funding has Safaricom PLC raised to date?

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As of March 2026, Safaricom PLC has raised $116M in funding. The last funding round occurred on Sep 23, 2024 for $116M.

When was Safaricom PLC founded?

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Safaricom PLC was founded in 1997.

Safaricom PLC

TelecommunicationsNairobi, Kenya10001+ Employees

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. 

With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.

M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.

Facts about Safaricom
•	Employs over 5,500 staff directly and over 500,000 indirectly
•	Has approximately 4,945 network sites across the country
•	50% of employees and 32% of senior management working at Safaricom are women.
•	Has the largest call center in Sub-Saharan Africa

Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, competitive salaries and career opportunities.

We give back to the society through the Safaricom Foundation. Since inception, the foundation has disbursed 2 billion shillings in different initiatives that provide sustainable community-based solutions, contributing towards Kenya’s development agenda, and the Millennium Development Goals.

Safaricom is a key member and supporter of the B Team and the B Team – Africa, alliances of business leaders who are committed to responsible and sustainable business practices.

Section iconCompany Overview

Headquarters
Nairobi, Nairobi nairobi Kenya
NAICS Code
517 - Telecommunications
Founded
1997
Employees
10001+

Section iconFunding & Financials

  • $116M

    Safaricom PLC has raised a total of $116M of funding over 4 rounds. Their latest funding round was raised on Sep 23, 2024 in the amount of $116M.

  • $1B$10B

    Safaricom PLC's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $116M

    Safaricom PLC has raised a total of $116M of funding over 4 rounds. Their latest funding round was raised on Sep 23, 2024 in the amount of $116M.

  • $1B$10B

    Safaricom PLC's revenue is estimated to be in the range of $1B$10B

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