Insights

Market Dominance Safaricom holds an estimated market share of 67% in Kenya, making it the leading provider of converged communication solutions. This dominant position presents a significant sales opportunity to capitalize on the large customer base and broad range of products and services offered.

Innovative Financial Solutions With M-PESA boasting over 23 million subscribers and being the world's largest mobile payment system, Safaricom's focus on financial services presents a compelling sales opportunity. Leveraging the popularity of M-PESA, there is potential to introduce new financial products to cater to the diverse needs of customers.

Corporate Social Responsibility Impact Safaricom's commitment to community development through the Safaricom Foundation and sustainable practices aligns with the values of socially responsible businesses. Highlighting these initiatives in sales conversations can resonate with businesses looking to partner with companies dedicated to making a positive impact, potentially opening doors for collaboration and sales opportunities.

Expansion and Innovation Recent launches of investment funds and money market funds by Safaricom showcase a commitment to innovation and expanding its service offerings. These new ventures present fresh sales opportunities to engage with customers seeking investment opportunities or looking for new financial services in the market.

Tech Stack Advantage Utilizing a tech stack that includes Google Analytics, Microsoft Teams, and other cutting-edge technologies, Safaricom demonstrates a forward-thinking approach to business operations. Leveraging the company's tech infrastructure as part of sales pitches can attract tech-savvy clients who value efficiency, security, and advanced digital solutions.

Similar companies to Safaricom PLC

Safaricom PLC Tech Stack

Safaricom PLC uses 8 technology products and services including Google Analytics, Ruxit, Imperva Incapsula, and more. Explore Safaricom PLC's tech stack below.

  • Google Analytics
    Analytics
  • Ruxit
    Analytics
  • Imperva Incapsula
    Content Delivery Network
  • WordPress
    Content Management System
  • YUI
    Javascript Libraries
  • Splunk
    Miscellaneous
  • Microsoft Teams
    Team Collaboration
  • Linkedin
    Widgets

Safaricom PLC's Email Address Formats

Safaricom PLC uses at least 1 format(s):
Safaricom PLC Email FormatsExamplePercentage
FLast@safaricom.co.keJDoe@safaricom.co.ke
87%
FL@safaricom.co.keJD@safaricom.co.ke
10%
LFirst@safaricom.co.keDJohn@safaricom.co.ke
3%

Frequently Asked Questions

Where is Safaricom PLC's headquarters located?

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Safaricom PLC's main headquarters is located at Waiyaki Way, Westlands Nairobi, Nairobi P.O. Box 66827, 00800, Nairobi KE. The company has employees across 6 continents, including AfricaNorth AmericaAsia.

What is Safaricom PLC's official website and social media links?

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Safaricom PLC's official website is safaricom.co.ke and has social profiles on LinkedIn.

How much revenue does Safaricom PLC generate?

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As of January 2025, Safaricom PLC's annual revenue reached $2.5B.

What is Safaricom PLC's NAICS code?

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Safaricom PLC's NAICS code is 517 - Telecommunications.

How many employees does Safaricom PLC have currently?

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As of January 2025, Safaricom PLC has approximately 15K employees across 6 continents, including AfricaNorth AmericaAsia. Key team members include Chief Executive Officer: P. N. C.Chief Executive Officer: M. N.Chief Executive Officer Driver: P. M.. Explore Safaricom PLC's employee directory with LeadIQ.

What industry does Safaricom PLC belong to?

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Safaricom PLC operates in the Telecommunications industry.

What technology does Safaricom PLC use?

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Safaricom PLC's tech stack includes Google AnalyticsRuxitImperva IncapsulaWordPressYUISplunkMicrosoft TeamsLinkedin.

What is Safaricom PLC's email format?

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Safaricom PLC's email format typically follows the pattern of . Find more Safaricom PLC email formats with LeadIQ.

How much funding has Safaricom PLC raised to date?

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As of January 2025, Safaricom PLC has raised $116M in funding. The last funding round occurred on Sep 23, 2024 for $116M.

When was Safaricom PLC founded?

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Safaricom PLC was founded in 1997.
Safaricom PLC

Safaricom PLC

TelecommunicationsNairobi, Kenya10001+ Employees

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. 

With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.

M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.

Facts about Safaricom
•	Employs over 5,500 staff directly and over 500,000 indirectly
•	Has approximately 4,945 network sites across the country
•	50% of employees and 32% of senior management working at Safaricom are women.
•	Has the largest call center in Sub-Saharan Africa

Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, competitive salaries and career opportunities.

We give back to the society through the Safaricom Foundation. Since inception, the foundation has disbursed 2 billion shillings in different initiatives that provide sustainable community-based solutions, contributing towards Kenya’s development agenda, and the Millennium Development Goals.

Safaricom is a key member and supporter of the B Team and the B Team – Africa, alliances of business leaders who are committed to responsible and sustainable business practices.

Section iconCompany Overview

Headquarters
Waiyaki Way, Westlands Nairobi, Nairobi P.O. Box 66827, 00800, Nairobi KE
NAICS Code
517 - Telecommunications
Founded
1997
Employees
10001+

Section iconFunding & Financials

  • $116M

    Safaricom PLC has raised a total of $116M of funding over 4 rounds. Their latest funding round was raised on Sep 23, 2024 in the amount of $116M.

  • $1B

    Safaricom PLC's revenue is in the range of $1B

Section iconFunding & Financials

  • $116M

    Safaricom PLC has raised a total of $116M of funding over 4 rounds. Their latest funding round was raised on Sep 23, 2024 in the amount of $116M.

  • $1B

    Safaricom PLC's revenue is in the range of $1B

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