Insights

Expanding Digital Initiatives Safaricom's recent launch of the Citizens of the Future program demonstrates a strong commitment to digital literacy, infrastructure development, and educational support across Kenya. This presents opportunities for technology vendors and service providers to collaborate on providing digital solutions, hardware, and innovative educational tools to schools and beneficiaries.

Growing Mobile Payment Ecosystem With over 23 million M-PESA subscribers supported by an extensive agent network, there is significant potential for financial technology companies, payment platform providers, and digital banking services to partner with Safaricom in enhancing or expanding existing financial inclusion products within Kenya and neighboring markets.

Strategic Partnerships Safaricom's collaborations with Creditinfo Group and retail giants like Naivas Supermarket indicate openness to integrating new services, expanding distribution channels, and improving customer engagement through point-of-sale solutions and financial service integration, creating opportunities for fintech and retail technology partners.

Focus on Connectivity and 5G Safaricom's recent partnership with Naivas Limited to expand 5G home routers nationwide highlights a demand for advanced connectivity solutions. Tech providers specializing in 5G hardware, network infrastructure, and related services have strategic opportunities to supply and support Safaricom's network expansion and premium internet offerings.

Sustainability and Community Engagement Safaricom's active involvement in sustainability initiatives and corporate social responsibility, such as tree planting drives and community projects, signals opportunities for environmental and social impact solution providers to collaborate on sustainable technology, renewable energy, and corporate social responsibility platforms that align with Safaricom's corporate values.

Safaricom PLC Tech Stack

Safaricom PLC uses 8 technology products and services including Microsoft Clarity, Apache NiFi, jsDelivr, and more. Explore Safaricom PLC's tech stack below.

  • Microsoft Clarity
    Analytics
  • Apache NiFi
    Big Data Processing
  • jsDelivr
    Content Delivery Network
  • Unpkg
    Content Delivery Network
  • jQuery
    Javascript Libraries
  • PyTorch
    Machine Learning
  • Adobe Tag Manager
    Tag Management
  • Nginx
    Web Servers

Media & News

Safaricom PLC's Email Address Formats

Safaricom PLC uses at least 1 format(s):
Safaricom PLC Email FormatsExamplePercentage
FLast@safaricom.co.keJDoe@safaricom.co.ke
85%
FL@safaricom.co.keJD@safaricom.co.ke
12%
LFirst@safaricom.co.keDJohn@safaricom.co.ke
3%

Frequently Asked Questions

Where is Safaricom PLC's headquarters located?

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Safaricom PLC's main headquarters is located at Waiyaki Way, Westlands Nairobi, Nairobi P.O. Box 66827, 00800, Nairobi KE. The company has employees across 6 continents, including AfricaNorth AmericaAsia.

What is Safaricom PLC's official website and social media links?

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Safaricom PLC's official website is safaricom.co.ke and has social profiles on LinkedIn.

How much revenue does Safaricom PLC generate?

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As of October 2025, Safaricom PLC's annual revenue is estimated to be $2.5B.

What is Safaricom PLC's NAICS code?

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Safaricom PLC's NAICS code is 517 - Telecommunications.

How many employees does Safaricom PLC have currently?

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As of October 2025, Safaricom PLC has approximately 16K employees across 6 continents, including AfricaNorth AmericaAsia. Key team members include Chief Executive Officer: M. N.Cto: J. B.Cio: W. M.. Explore Safaricom PLC's employee directory with LeadIQ.

What industry does Safaricom PLC belong to?

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Safaricom PLC operates in the Telecommunications industry.

What technology does Safaricom PLC use?

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Safaricom PLC's tech stack includes Microsoft ClarityApache NiFijsDelivrUnpkgjQueryPyTorchAdobe Tag ManagerNginx.

What is Safaricom PLC's email format?

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Safaricom PLC's email format typically follows the pattern of FLast@safaricom.co.ke. Find more Safaricom PLC email formats with LeadIQ.

How much funding has Safaricom PLC raised to date?

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As of October 2025, Safaricom PLC has raised $116M in funding. The last funding round occurred on Sep 23, 2024 for $116M.

When was Safaricom PLC founded?

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Safaricom PLC was founded in 1997.

Safaricom PLC

TelecommunicationsNairobi, Kenya10001+ Employees

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. 

With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.

M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.

Facts about Safaricom
•	Employs over 5,500 staff directly and over 500,000 indirectly
•	Has approximately 4,945 network sites across the country
•	50% of employees and 32% of senior management working at Safaricom are women.
•	Has the largest call center in Sub-Saharan Africa

Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, competitive salaries and career opportunities.

We give back to the society through the Safaricom Foundation. Since inception, the foundation has disbursed 2 billion shillings in different initiatives that provide sustainable community-based solutions, contributing towards Kenya’s development agenda, and the Millennium Development Goals.

Safaricom is a key member and supporter of the B Team and the B Team – Africa, alliances of business leaders who are committed to responsible and sustainable business practices.

Section iconCompany Overview

Headquarters
Waiyaki Way, Westlands Nairobi, Nairobi P.O. Box 66827, 00800, Nairobi KE
NAICS Code
517 - Telecommunications
Founded
1997
Employees
10001+

Section iconFunding & Financials

  • $116M

    Safaricom PLC has raised a total of $116M of funding over 4 rounds. Their latest funding round was raised on Sep 23, 2024 in the amount of $116M.

  • $1B$10B

    Safaricom PLC's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $116M

    Safaricom PLC has raised a total of $116M of funding over 4 rounds. Their latest funding round was raised on Sep 23, 2024 in the amount of $116M.

  • $1B$10B

    Safaricom PLC's revenue is estimated to be in the range of $1B$10B

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