Insights

Market Leadership Safaricom dominates the Kenyan telecommunications market with approximately 67 percent market share and over 29 million subscribers, indicating a strong customer base and opportunities for expanding digital and financial services through cross-selling and enhanced value-added solutions.

Financial Innovation With over 23 million M-PESA users and recent launches like Ziidi Trader enabling stock trading via the app, there is significant potential to develop tailored financial products, investment solutions, and targeted promotions to deepen user engagement and revenue streams.

Sustainable Growth Safaricom’s recent green bond issuance and commitment to responsible business practices present opportunities for offering environmentally sustainable technology solutions, green financing options, and supporting corporate social responsibility initiatives with prospective clients aligned to sustainability goals.

Technology Adoption Recent rollouts such as Voice over LTE and strategic partnerships for affordable 4G smartphones highlight their focus on advancing digital infrastructure, opening avenues for technology vendors and enterprise solutions providers to collaborate on network upgrades, IoT integrations, and advanced communication services.

Community Engagement Safaricom’s investment in community empowerment programs and a large, diverse workforce with deep local roots suggest potential for partnerships in CSR projects, employee engagement tools, and community-focused technology solutions that align with their social impact strategy and stakeholder interests.

Safaricom PLC Tech Stack

Safaricom PLC uses 8 technology products and services including Microsoft Clarity, Apache NiFi, jsDelivr, and more. Explore Safaricom PLC's tech stack below.

  • Microsoft Clarity
    Analytics
  • Apache NiFi
    Big Data Processing
  • jsDelivr
    Content Delivery Network
  • Unpkg
    Content Delivery Network
  • jQuery
    Javascript Libraries
  • PyTorch
    Machine Learning
  • Adobe Tag Manager
    Tag Management
  • Nginx
    Web Servers

Media & News

Safaricom PLC's Email Address Formats

Safaricom PLC uses at least 1 format(s):
Safaricom PLC Email FormatsExamplePercentage
FLast@safaricom.co.keJDoe@safaricom.co.ke
85%
FL@safaricom.co.keJD@safaricom.co.ke
12%
LFirst@safaricom.co.keDJohn@safaricom.co.ke
3%

Frequently Asked Questions

What is Safaricom PLC's official website and social media links?

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Safaricom PLC's official website is safaricom.co.ke and has social profiles on LinkedInCrunchbase.

How much revenue does Safaricom PLC generate?

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As of December 2025, Safaricom PLC's annual revenue is estimated to be $2.5B.

What is Safaricom PLC's NAICS code?

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Safaricom PLC's NAICS code is 517 - Telecommunications.

How many employees does Safaricom PLC have currently?

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As of December 2025, Safaricom PLC has approximately 16K employees across 6 continents, including AfricaNorth AmericaAsia. Key team members include Chief Executive Officer: M. N.Cto: J. B.Cio: W. M.. Explore Safaricom PLC's employee directory with LeadIQ.

What industry does Safaricom PLC belong to?

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Safaricom PLC operates in the Telecommunications industry.

What technology does Safaricom PLC use?

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Safaricom PLC's tech stack includes Microsoft ClarityApache NiFijsDelivrUnpkgjQueryPyTorchAdobe Tag ManagerNginx.

What is Safaricom PLC's email format?

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Safaricom PLC's email format typically follows the pattern of FLast@safaricom.co.ke. Find more Safaricom PLC email formats with LeadIQ.

How much funding has Safaricom PLC raised to date?

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As of December 2025, Safaricom PLC has raised $116M in funding. The last funding round occurred on Sep 23, 2024 for $116M.

When was Safaricom PLC founded?

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Safaricom PLC was founded in 1997.

Safaricom PLC

TelecommunicationsNairobi, Kenya10001+ Employees

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. 

With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.

M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.

Facts about Safaricom
•	Employs over 5,500 staff directly and over 500,000 indirectly
•	Has approximately 4,945 network sites across the country
•	50% of employees and 32% of senior management working at Safaricom are women.
•	Has the largest call center in Sub-Saharan Africa

Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, competitive salaries and career opportunities.

We give back to the society through the Safaricom Foundation. Since inception, the foundation has disbursed 2 billion shillings in different initiatives that provide sustainable community-based solutions, contributing towards Kenya’s development agenda, and the Millennium Development Goals.

Safaricom is a key member and supporter of the B Team and the B Team – Africa, alliances of business leaders who are committed to responsible and sustainable business practices.

Section iconCompany Overview

NAICS Code
517 - Telecommunications
Founded
1997
Employees
10001+

Section iconFunding & Financials

  • $116M

    Safaricom PLC has raised a total of $116M of funding over 4 rounds. Their latest funding round was raised on Sep 23, 2024 in the amount of $116M.

  • $1B$10B

    Safaricom PLC's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $116M

    Safaricom PLC has raised a total of $116M of funding over 4 rounds. Their latest funding round was raised on Sep 23, 2024 in the amount of $116M.

  • $1B$10B

    Safaricom PLC's revenue is estimated to be in the range of $1B$10B

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