Acquired Expansion SAI Digital was acquired by Concentrix in September 2025, signaling a validated capability to scale digital commerce and CX solutions globally. This presents an opportunity to align with Concentrix’ broader client base and leverage cross-sell of advanced commerce platforms and loyalty programs.

Global Footprint With offices across Asia-Pacific and beyond (Japan, South Korea, Singapore, Hong Kong, Vietnam, India, Australia, Philippines), there is a ready path to expand digital commerce and CX offerings in regional markets and tap into new verticals through localized delivery capabilities.

Commerce Tech Stack SAI Digital specializes in digital commerce, CX and loyalty using tools like commercetools, Oracle, Selenium and Laravel. This indicates strong potential to upsell enterprise-grade commerce modernization, API-led integrations, and automated testing services to clients seeking scalable platforms.

Financial Scale Reported revenue of 250 to 500 million USD positions SAI Digital as a mid-to-large services partner with appetite for multi-year strategic engagements, making them a viable candidate for large, multi-phase digital transformation programs.

Industry Fit As an IT services and consulting firm focused on digital commerce and customer experiences, targeted opportunities exist in sectors prioritizing loyalty programs, omnichannel commerce, and personalized customer journeys, offering high potential for renewals, expansion, and cross-sell with Concentrix’ services.