Strategic Acquisition The recent acquisition of SAI Digital by Concentrix enhances their capabilities in digital commerce and customer experience, creating opportunities to offer integrated, innovative solutions to global brands seeking scalable and intelligent CX platforms.

Market Expansion With offices spanning Japan, South Korea, Singapore, and other Asia-Pacific regions, SAI Digital presents an entry point for clients looking to strengthen their presence or implement digital commerce solutions in these high-growth markets.

Technology Stack SAI Digital’s use of advanced platforms like SAP Commerce Cloud and IBM, combined with a focus on digital marketing and customer experience tools, indicates readiness to meet enterprise-level digital transformation needs, appealing to clients seeking robust, scalable solutions.

Growth Potential With annual revenue estimated between $250M and $500M and a workforce of up to 500 employees, SAI Digital presents a sizable platform for cross-selling additional services such as loyalty program development, marketing automation, and enterprise digital consultancy.

Target Clientele SAI Digital’s focus on complex enterprise challenges coupled with its expertise in loyalty, CX, and commerce positions it to attract large global brands and retailers aiming to optimize customer engagement and sustainable commerce growth through innovative technology solutions.