San Francisco In-Home Supportive Services Public Authority

Hospitals and Health CareCalifornia, United States51-200 Employees

The San Francisco In-Home Supportive Services Public Authority is a mid-sized health care organization based in San Francisco, California, operating in the hospitals and health care sector. It supports a consumer-directed in-home support model designed to help older adults and people with disabilities live independently and participate in their communities by connecting them with qualified IHSS providers. 

The authority maintains a registry of screened workers and runs an on-call program for urgent personal care, with services available to IHSS consumers who are referred by social workers. It also provides training for registry providers through a partnership with Homebridge Training and offers a mentorship program to assist consumers, while acting as the employer-of-record for IHSS independent providers to support organization and representation. Additionally, it coordinates health and dental benefits for city IHSS providers through the San Francisco Health Plan, and in 2018 it launched a Provider Connect Line to streamline the hiring process.

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