Satisfi Labs

Software DevelopmentFlorida, United States51-200 Employees

Satisfi Labs’ conversational experience platform is built to prioritize relationship-building with customers through connected outbound campaigns and inbound AI chat experiences. We connect marketing, guest experience, and sales through intelligent journey management and data unification, turning every interaction into an opportunity to build lasting customer relationships and drive repeat engagement.

THE THREE ENGINE ECOSYSTEM
• AI Agent Engine: Build and deploy AI agents that autonomously manage customer conversations, delivering personalized support and driving actions across multiple channels.
• Marketing Engine: An all-in-one marketing automation platform that simplifies outbound campaigns, managing email, SMS, WhatsApp, and more in a seamless workflow for enhanced customer outreach.
• Live Chat Engine: An advanced live chat solution that bridges AI and human support, allowing seamless escalation to live agents when needed.

Who Uses Satisfi Labs?
Satisfi Labs is a trusted conversational solution in the B2B SaaS landscape, serving 450+ clients in sports, entertainment, and tourism. Our platform is versatile, benefiting various departments like ticketing, marketing, and customer success.

Accolades
- QUARTZ 2023: Ranked #13 in Best Companies for Remote Workers
- Satisfi Labs is backed by major investors including Google, MLB, Florida Funders, Red Light Management, and TechStars.

Our Core Values
- Selflessness
- Quality
- Authenticity
- Boldness
- Accountability
- Resourcefulness

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