Second Step Email Format

Mental Health CareEngland, United Kingdom201-500 Employees

Second Step is a mid-sized mental health care charity based in Bristol, serving the South West of England. It traces its origins to the mid-1980s, when a group of social workers and community psychiatric nurses recognized that housing alone did not adequately support people after hospital discharge; the organization was formalized as Second Step in 1987 to place emotional and mental wellbeing at the center of its housing and support work. The organization provides housing-related support alongside mental health services, aiming to help individuals move from hospital settings toward recovery. It also pursues broader influence in mental health practice through partnerships and a commitment to sharing learning from its work.

Its services primarily assist people facing mental health challenges who need stable housing and practical support to avoid crisis or hospital readmission. In recent years, Second Step has expanded beyond housing to education and community programs, notably launching the South Gloucestershire Wellbeing College in 2024 and later the BSW Recovery College in 2025 to extend access to wellbeing resources across more communities.

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