Insights

Community Outreach Second Step's long-standing presence in Bristol and the South West, along with its focus on community-based mental health services and innovative community development initiatives like Stepladder, indicate opportunities to collaborate on localized mental health programs and expand service offerings through strategic partnerships.

Social Innovation The organization's commitment to pioneering programs such as peer support and virtual exhibitions demonstrates openness to integrating emerging technologies and digital engagement tools, presenting prospects for technological solutions that enhance mental health service delivery and client engagement.

Partnership Expansion Recent collaborations with organizations like What Works Wellbeing and HSBC USA illustrate a willingness to establish new partnerships; this creates potential for engaging with other financial, corporate, or community organizations seeking to support mental health initiatives and social impact projects.

Financial Growth Potential With a revenue range of one to ten million dollars and ongoing public and social programs, there is an opportunity to introduce products or services that can streamline operations, optimize resource management, and facilitate grant applications to support program expansion.

Staff Advocacy Despite recent staff disputes over pay, Second Step’s active engagement in staff-led initiatives and recognition through awards suggest a base of committed professionals; this can be leveraged to promote employee training services, wellbeing programs, or tools that enhance staff retention and satisfaction.

Second Step Tech Stack

Second Step uses 8 technology products and services including oEmbed, Font Awesome, Mercer, and more. Explore Second Step's tech stack below.

  • oEmbed
    Dev Tools
  • Font Awesome
    Font Scripts
  • Mercer
    Human Capital Management
  • James
    Predictive Analytics
  • Google
    Search Engines
  • X-XSS-Protection
    Security
  • Embed PDF Viewer
    Widgets
  • Max Mega Menu
    Widgets

Media & News

Second Step's Email Address Formats

Second Step uses at least 1 format(s):
Second Step Email FormatsExamplePercentage
First.Last@second-step.co.ukJohn.Doe@second-step.co.uk
48%
FirstLast@second-step.co.ukJohnDoe@second-step.co.uk
2%
First.Last@second-step.co.ukJohn.Doe@second-step.co.uk
48%
FirstLast@second-step.co.ukJohnDoe@second-step.co.uk
2%

Frequently Asked Questions

What is Second Step's official website and social media links?

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Second Step's official website is second-step.co.uk and has social profiles on LinkedIn.

What is Second Step's SIC code NAICS code?

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Second Step's SIC code is 8049 - Offices and Clinics of Health Practitioners, Not Elsewhere Classified NAICS code is 62133 - Offices of Mental Health Practitioners (except Physicians).

How many employees does Second Step have currently?

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As of January 2026, Second Step has approximately 218 employees across 5 continents, including EuropeAsiaOceania. Key team members include Chief Executive: A. E.Head Of Human Resources: R. B. F.Organisational Development Lead: D. F.. Explore Second Step's employee directory with LeadIQ.

What industry does Second Step belong to?

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Second Step operates in the Mental Health Care industry.

What technology does Second Step use?

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Second Step's tech stack includes oEmbedFont AwesomeMercerJamesGoogleX-XSS-ProtectionEmbed PDF ViewerMax Mega Menu.

What is Second Step's email format?

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Second Step's email format typically follows the pattern of First.Last@second-step.co.uk. Find more Second Step email formats with LeadIQ.

When was Second Step founded?

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Second Step was founded in 1987.

Second Step

Mental Health CareEngland, United Kingdom201-500 Employees

We've been putting mental health first for people in Bristol and the South West for the last 30 years. To find out how take a look at our website!

Keep track of everything we're doing on our social media channels. Twitter and Instagram @wearesecondstep. 

In the mid-1980s, a passionate group of social workers and community psychiatric nurses recognised that many people were in hospital not just because of their mental health problems, but because they had nowhere else to go.

Housing initiatives at that time didn’t give people the mental health and practical support they needed once out of hospital. The group decided to set up a housing association where the emotional and mental wellbeing of each individual was central.

The founders worked with landlords with available properties to rent, and persuaded people to volunteer their time for free. In 1987, we officially became Second Step, named in recognition of providing a step away from hospital, and one towards recovery and the hope of a better future.

That early grit and determination to make a difference and the promise to listen to the needs of individuals continues to shape our future.

We understand that our learning is of national significance and can lead to groundbreaking improvements in the way mental health services are provided. We want to share our knowledge and drive change in the treatment of mental health problems and multiple needs nationwide. 

We promise to continue putting mental health first by: 
- Expanding our peer support programme, employing people with their own experience of mental health services
- Staying at the forefront of mental health innovation
- Developing more partnerships so we can continue to offer innovative support to even more vulnerable people

Section iconCompany Overview

SIC Code
8049 - Offices and Clinics of Health Practitioners, Not Elsewhere Classified
NAICS Code
62133 - Offices of Mental Health Practitioners (except Physicians)
Founded
1987
Employees
201-500

Section iconFunding & Financials

  • $1M$10M

    Second Step's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Second Step's revenue is estimated to be in the range of $1M$10M

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