Insights

Growth through partnerships Second Step is expanding regional presence with new Wellbeing Colleges in South Gloucestershire and Somerset, presenting a prime opportunity to offer scalable mental health services, training programs, and collaborative funding models across multiple sites.

Digital and platform needs The tech stack includes .NET, PHP and module federation, with active WordPress integrations and social media channels; potential upsell for modernization, hosting, integration services, and security enhancements for their charitable tech footprint.

Workforce development A growing emphasis on peer support and frontline staff expansion signals demand for training platforms, coaching programs, and learning management solutions to scale volunteer and employee upskilling while aligning with funding and outcomes reporting.

Operational resilience Recent pay disputes indicate wage pressures; opportunity exists to propose compensation analytics, payroll optimization, and HR technology to improve efficiency, staff retention, and compliance across expanding regional operations.

Impact monetization With a focus on recovery and community-based initiatives, there is potential to develop measurable outcomes dashboards, grant-ready reporting, and social impact metrics services to support funding applications and stakeholder communications.

Second Step Tech Stack

Second Step uses 8 technology products and services including iCIMS, Power BI, Drupal, and more. Explore Second Step's tech stack below.

Media & News

Second Step's Email Address Formats

Second Step uses at least 1 format(s):
Second Step Email FormatsExamplePercentage
First.Last@second-step.co.ukJohn.Doe@second-step.co.uk
97%
FirstLast@second-step.co.ukJohnDoe@second-step.co.uk
3%

Frequently Asked Questions

What is Second Step's official website and social media links?

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Second Step's official website is second-step.co.uk and has social profiles on LinkedIn.

How much revenue does Second Step generate?

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As of August 2026, Second Step's annual revenue is estimated to be $1M - $10M.

What is Second Step's SIC code NAICS code?

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Second Step's SIC code is 8049 - Offices and Clinics of Health Practitioners, Not Elsewhere Classified NAICS code is 62133 - Offices of Mental Health Practitioners (except Physicians).

How many employees does Second Step have currently?

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As of August 2026, Second Step has approximately 218 employees across 5 continents, including EuropeAsiaNorth America. Key team members include Chief Executive: A. E.Head Of New Business: A. P.Head Of Human Resources: R. B. F.. Explore Second Step's employee directory with LeadIQ.

What industry does Second Step belong to?

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Second Step operates in the Mental Health Care industry.

What technology does Second Step use?

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Second Step's tech stack includes iCIMSPower BIDrupalWordPressCookiebotSalesforceMicrosoft 365Microsoft Teams.

What is Second Step's email format?

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Second Step's email format typically follows the pattern of First.Last@second-step.co.uk. Find more Second Step email formats with LeadIQ.

When was Second Step founded?

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Second Step was founded in 1987.
Second Step logo

Second Step

Mental Health CareEngland, United Kingdom201-500 Employees

Second Step is a mid-sized mental health care charity based in Bristol, serving the South West of England. It traces its origins to the mid-1980s, when a group of social workers and community psychiatric nurses recognized that housing alone did not adequately support people after hospital discharge; the organization was formalized as Second Step in 1987 to place emotional and mental wellbeing at the center of its housing and support work. The organization provides housing-related support alongside mental health services, aiming to help individuals move from hospital settings toward recovery. It also pursues broader influence in mental health practice through partnerships and a commitment to sharing learning from its work.

Its services primarily assist people facing mental health challenges who need stable housing and practical support to avoid crisis or hospital readmission. In recent years, Second Step has expanded beyond housing to education and community programs, notably launching the South Gloucestershire Wellbeing College in 2024 and later the BSW Recovery College in 2025 to extend access to wellbeing resources across more communities.

Section iconCompany Overview

SIC Code
8049 - Offices and Clinics of Health Practitioners, Not Elsewhere Classified
NAICS Code
62133 - Offices of Mental Health Practitioners (except Physicians)
Founded
1987
Employees
201-500

Section iconFunding & Financials

  • $1M - $10M

    Second Step's revenue is estimated to be in the range of $1M - $10M

Section iconFunding & Financials

  • $1M - $10M

    Second Step's revenue is estimated to be in the range of $1M - $10M

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