Insights

Growing Mental Health Programs Second Step is actively expanding its mental health support initiatives, including peer support programs and community development initiatives like Stepladder. This indicates an ongoing need for scalable, innovative mental health solution integrations to enhance program delivery and outreach.

Digital Engagement Focus The organization leverages a variety of digital tools such as AMP, .NET, SEO plugins, and social media to engage with clients and promote their services. This presents opportunities for advanced digital marketing, telehealth solutions, and client engagement platforms tailored to mental health organizations.

Partnership and Community Outreach Recent collaborations with entities like What Works Wellbeing and HSBC highlight a strategic focus on forming partnerships to broaden impact. Solutions that facilitate partnership management, community engagement, or data sharing could support similar growth initiatives.

Funding and Revenue Potential With a revenue range of 10M to 50M and ongoing program launches, Second Step demonstrates financial stability and growth potential. This provides opportunities for scalable investments in mental health technology, training, and support infrastructure to meet increasing demand.

Innovation and Recognition Innovation initiatives such as the virtual Poetry Without Words exhibit and recognition through awards show a commitment to creative and effective service delivery. Technology solutions that support creative therapy, virtual programs, or award management could enhance their innovative efforts.

Second Step Tech Stack

Second Step uses 8 technology products and services including oEmbed, Font Awesome, Mercer, and more. Explore Second Step's tech stack below.

  • oEmbed
    Dev Tools
  • Font Awesome
    Font Scripts
  • Mercer
    Human Capital Management
  • James
    Predictive Analytics
  • Google
    Search Engines
  • X-XSS-Protection
    Security
  • Embed PDF Viewer
    Widgets
  • Max Mega Menu
    Widgets

Second Step's Email Address Formats

Second Step uses at least 1 format(s):
Second Step Email FormatsExamplePercentage
First.Last@second-step.co.ukJohn.Doe@second-step.co.uk
48%
FirstLast@second-step.co.ukJohnDoe@second-step.co.uk
2%
First.Last@second-step.co.ukJohn.Doe@second-step.co.uk
48%
FirstLast@second-step.co.ukJohnDoe@second-step.co.uk
2%

Frequently Asked Questions

Where is Second Step's headquarters located?

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Second Step's main headquarters is located at 162 Pennywell Road, Bristol, England BS5 0TX, GB. The company has employees across 5 continents, including EuropeAsiaOceania.

What is Second Step's official website and social media links?

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Second Step's official website is second-step.co.uk and has social profiles on LinkedIn.

What is Second Step's NAICS code?

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Second Step's NAICS code is 62133 - Offices of Mental Health Practitioners (except Physicians).

How many employees does Second Step have currently?

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As of October 2025, Second Step has approximately 213 employees across 5 continents, including EuropeAsiaOceania. Key team members include Chief Executive: A. E.Head Of Human Resources: R. B. F.Director - Dural Mechanical Services And Car Physio: N. K.. Explore Second Step's employee directory with LeadIQ.

What industry does Second Step belong to?

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Second Step operates in the Mental Health Care industry.

What technology does Second Step use?

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Second Step's tech stack includes oEmbedFont AwesomeMercerJamesGoogleX-XSS-ProtectionEmbed PDF ViewerMax Mega Menu.

What is Second Step's email format?

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Second Step's email format typically follows the pattern of First.Last@second-step.co.uk. Find more Second Step email formats with LeadIQ.

When was Second Step founded?

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Second Step was founded in 1987.
Second Step

Second Step

Mental Health CareUnited Kingdom201-500 Employees

We've been putting mental health first for people in Bristol and the South West for the last 30 years. To find out how take a look at our website!

Keep track of everything we're doing on our social media channels. Twitter and Instagram @wearesecondstep. 

In the mid-1980s, a passionate group of social workers and community psychiatric nurses recognised that many people were in hospital not just because of their mental health problems, but because they had nowhere else to go.

Housing initiatives at that time didn’t give people the mental health and practical support they needed once out of hospital. The group decided to set up a housing association where the emotional and mental wellbeing of each individual was central.

The founders worked with landlords with available properties to rent, and persuaded people to volunteer their time for free. In 1987, we officially became Second Step, named in recognition of providing a step away from hospital, and one towards recovery and the hope of a better future.

That early grit and determination to make a difference and the promise to listen to the needs of individuals continues to shape our future.

We understand that our learning is of national significance and can lead to groundbreaking improvements in the way mental health services are provided. We want to share our knowledge and drive change in the treatment of mental health problems and multiple needs nationwide. 

We promise to continue putting mental health first by: 
- Expanding our peer support programme, employing people with their own experience of mental health services
- Staying at the forefront of mental health innovation
- Developing more partnerships so we can continue to offer innovative support to even more vulnerable people

Section iconCompany Overview

Headquarters
162 Pennywell Road, Bristol, England BS5 0TX, GB
NAICS Code
62133 - Offices of Mental Health Practitioners (except Physicians)
Founded
1987
Employees
201-500

Section iconFunding & Financials

  • $1M$10M

    Second Step's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Second Step's revenue is estimated to be in the range of $1M$10M

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