Insights

Generative AI Customer Service Solution Senso offers an innovative Generative AI solution that significantly reduces customer service wait times by 5x in the financial services sector. This efficiency improvement can be highlighted as a key selling point to other industries facing similar customer service challenges.

Proven Efficiency and Customer Experience Gains Senso's solution not only boosts operational efficiency but also enhances customer experience simultaneously. This dual benefit appeals to businesses aiming to streamline operations while prioritizing customer satisfaction, providing a strong value proposition for sales pitches.

Target Financial Services Sector With a focus on the financial services industry initially, Senso has identified a niche market where customer service operations often experience extended wait times. Positioning the solution as tailored for this sector's specific pain points can effectively target organizations with similar challenges.

Optimization of Customer Support Workflows Senso's technology optimizes customer support workflows by minimizing the time spent searching through policies and user guides, leading to streamlined processes. This optimization angle can resonate with companies seeking ways to boost productivity and reduce operational bottlenecks.

Revenue and Funding Potential Despite being in the early stages with revenue below $10M and $500K in funding, Senso's scalable technology presents an opportunity for exponential growth. Positioning the product as a cost-effective solution with potential for high ROI can attract investors and enterprises looking for scalable innovations.

Senso Tech Stack

Senso uses 8 technology products and services including WordPress, Cloudflare, Font Awesome, and more. Explore Senso's tech stack below.

  • WordPress
    Content Management System
  • Cloudflare
    Content Management System
  • Font Awesome
    Font Scripts
  • Snap.svg
    Javascript Libraries
  • WP Engine
    Platform As A Service
  • PHP
    Programming Languages
  • Yoast SEO
    Search Engines
  • Bootstrap
    UI Frameworks

Media & News

Senso's Email Address Formats

Senso uses at least 1 format(s):
Senso Email FormatsExamplePercentage
First.Last@senso.aiJohn.Doe@senso.ai
35%
First@senso.aiJohn@senso.ai
15%
First.Last@senso.aiJohn.Doe@senso.ai
35%
First@senso.aiJohn@senso.ai
15%

Frequently Asked Questions

Where is Senso's headquarters located?

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Senso's main headquarters is located at Toronto, Ontario M5V 3C7 CA. The company has employees across 4 continents, including North AmericaAsiaEurope.

What is Senso's stock symbol?

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Senso is a publicly traded company; the company's stock symbol is MSAIW.

What is Senso's official website and social media links?

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Senso's official website is senso.ai and has social profiles on LinkedIn.

How much revenue does Senso generate?

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As of September 2024, Senso's annual revenue reached $1.8M.

What is Senso's NAICS code?

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Senso's NAICS code is 5112 - Software Publishers.

How many employees does Senso have currently?

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As of September 2024, Senso has approximately 22 employees across 4 continents, including North AmericaAsiaEurope. Key team members include Founder And Ceo: S. B.Strategic Advisor & Ceo Coach: J. G.Coo: R. S.. Explore Senso's employee directory with LeadIQ.

What industry does Senso belong to?

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Senso operates in the Software Development industry.

What technology does Senso use?

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Senso's tech stack includes WordPressCloudflareFont AwesomeSnap.svgWP EnginePHPYoast SEOBootstrap.

What is Senso's email format?

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Senso's email format typically follows the pattern of . Find more Senso email formats with LeadIQ.

How much funding has Senso raised to date?

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As of September 2024, Senso has raised $500K in funding. The last funding round occurred on Feb 27, 2024 for $500K.

When was Senso founded?

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Senso was founded in 2018.
Senso

Senso

Software DevelopmentOntario, Canada11-50 Employees

Senso has invented a new way for enterprises to unlock P&L impacting efficiency across their customer service workflows using Generative AI. 

We're starting in financial services industry where 40% of the time, support staff put customers on hold for 15-20 minutes to find information in policies, procedures, and user guides. If you've ever applied for a loan or bank account, you've likely experienced extremely long wait times. 

Senso's proven solution reduces wait time by 5x delivering better efficiency and customer experience at the same time.

Section iconCompany Overview

Headquarters
Toronto, Ontario M5V 3C7 CA
Website
senso.ai
Stock Symbol
MSAIW
NAICS Code
5112 - Software Publishers
Founded
2018
Employees
11-50

Section iconMedia & News

Section iconFunding & Financials

  • $500K

    Senso has raised a total of $500K of funding over 7 rounds. Their latest funding round was raised on Feb 27, 2024 in the amount of $500K.

  • $10M

    Senso's revenue is in the range of $10M

Section iconFunding & Financials

  • $500K

    Senso has raised a total of $500K of funding over 7 rounds. Their latest funding round was raised on Feb 27, 2024 in the amount of $500K.

  • $10M

    Senso's revenue is in the range of $10M

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