Insights

Digital Service Expansion Service NSW is actively enhancing its online and multi-channel service delivery, providing an opportunity to introduce innovative customer engagement tools, SaaS solutions, or digital transformation services that complement their existing platforms like Salesforce Marketing Cloud and SysML.

Community Engagement Initiatives With recent campaigns such as One Mitzvah and partnerships with organizations like Netball NSW, there is scope to offer community-focused engagement solutions, event management platforms, or cultural inclusivity tools to further support their outreach and social initiatives.

Training and Education Resources The launch of comprehensive training modules on domestic violence and community safety creates opportunities to provide e-learning platforms, training software, or content management systems tailored to government and community service training needs.

Infrastructure and Asset Development The NSW Government's investment in national parks and outback stations suggests a focus on infrastructure development, presenting potential for technology solutions in asset management, environmental monitoring, or smart facilities integration.

Event and Partnership Opportunities Participation in major sporting events and multicultural initiatives indicates potential for sponsorship, event technology solutions, digital marketing partnerships, and community outreach platforms designed for large-scale public engagement.

Similar companies to Service NSW

Service NSW Tech Stack

Service NSW uses 8 technology products and services including Postman, Facts, SAP Fieldglass, and more. Explore Service NSW's tech stack below.

  • Postman
    Data Management Platforms
  • Facts
    Education Management
  • SAP Fieldglass
    Human Resources
  • AOS
    Javascript Libraries
  • Lightbox
    Javascript Libraries
  • Carto
    Mapping And Gis
  • Salesforce Marketing Cloud
    Marketing Performance Measurement
  • SysML
    Software Development

Media & News

Service NSW's Email Address Formats

Service NSW uses at least 1 format(s):
Service NSW Email FormatsExamplePercentage
First.Last@service.nsw.gov.auJohn.Doe@service.nsw.gov.au
98%
First.Middle@service.nsw.gov.auJohn.Michael@service.nsw.gov.au
1%
FirstMiddle.Last@service.nsw.gov.auJohnMichael.Doe@service.nsw.gov.au
1%

Frequently Asked Questions

Where is Service NSW's headquarters located?

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Service NSW's main headquarters is located at 2-24 Rawson Place Haymarket, New South Wales 2000 Australia. The company has employees across 5 continents, including OceaniaNorth AmericaAsia.

What is Service NSW's official website and social media links?

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Service NSW's official website is service.nsw.gov.au and has social profiles on LinkedIn.

What is Service NSW's NAICS code?

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Service NSW's NAICS code is 92 - Public Administration.

How many employees does Service NSW have currently?

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As of February 2026, Service NSW has approximately 2.3K employees across 5 continents, including OceaniaNorth AmericaAsia. Key team members include Chief Executive Officer: G. W.Cco: K. D.Cso Driver Examiner: J. L.. Explore Service NSW's employee directory with LeadIQ.

What industry does Service NSW belong to?

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Service NSW operates in the Government Administration industry.

What technology does Service NSW use?

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Service NSW's tech stack includes PostmanFactsSAP FieldglassAOSLightboxCartoSalesforce Marketing CloudSysML.

What is Service NSW's email format?

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Service NSW's email format typically follows the pattern of First.Last@service.nsw.gov.au. Find more Service NSW email formats with LeadIQ.

Service NSW

Government AdministrationNew South Wales, Australia1001-5000 Employees

Service NSW is a NSW Government agency. It joined the Department of Customer Service on 1 July 2019. We deliver world-class one-stop-shop services for customers, businesses and our partner agencies.

At Service NSW, a positive customer experience is our highest priority. We draw on the best in service delivery from the public and private sectors to provide leading customer experiences either: 

-online 
-over the phone, or 
-face-to-face through one of our 107 Service NSW Centres across the state, 77 of which are in regional NSW. 

We continually measure our performance and use customer feedback to improve the customer experience across the different channels.

Our community guidelines:
https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines

Section iconCompany Overview

Headquarters
2-24 Rawson Place Haymarket, New South Wales 2000 Australia
NAICS Code
92 - Public Administration
Employees
1001-5000

Section iconFunding & Financials

  • $100M$250M

    Service NSW's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    Service NSW's revenue is estimated to be in the range of $100M$250M

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