Insights

Digital Service Expansion Service NSW is focused on delivering seamless customer experiences across multiple channels including online platforms, phone, and physical centers, presenting opportunities to provide integrated digital solutions and contact center enhancements.

Sustainability Initiatives Recent government investments in renewable fuel strategies, car-charging infrastructure, and energy rating systems demonstrate a strong commitment to sustainability, indicating potential demand for green technology and eco-friendly infrastructure solutions.

Strategic Asset Investment Major investments in assets such as land intelligence platforms and public infrastructure like break facilities at transportation hubs suggest opportunities to introduce asset management, IoT integration, and infrastructure modernization services.

Innovation and Award-Winning Projects Recognition for geospatial and planning platforms underscores a focus on innovative, data-driven solutions, opening doors for partnerships in geospatial analytics, mapping technologies, and smart city initiatives.

Government-Focused Revenue Model With a revenue range of $100 million to $250 million and ongoing investments across health, transport, and environmental sectors, there is a consistent demand for technology, consulting, and project management services aligned with government funding cycles.

Similar companies to Service NSW

Service NSW Tech Stack

Service NSW uses 8 technology products and services including Postman, Facts, SAP Fieldglass, and more. Explore Service NSW's tech stack below.

Postman
Data Management Platforms
Facts
Education Management
SAP Fieldglass
Human Resources
AOS
Javascript Libraries
Lightbox
Javascript Libraries
Carto
Mapping And Gis
Salesforce Marketing Cloud
Marketing Performance Measurement
SysML
Software Development

Media & News

Service NSW's Email Address Formats

Service NSW uses at least 2 format(s):

Service NSW Email Formats	Example	Percentage
First.Last@service.nsw.gov.au	John.Doe@service.nsw.gov.au	98%
First.Middle@service.nsw.gov.au	John.Michael@service.nsw.gov.au	1%
First.MiddleLast@service.nsw.gov.au	John.MichaelDoe@service.nsw.gov.au	1%
First.Last@nsw.gov.au	John.Doe@nsw.gov.au	95%
FirstLast@nsw.gov.au	JohnDoe@nsw.gov.au	4%
Last@nsw.gov.au	Doe@nsw.gov.au	1%

Frequently Asked Questions

Where is Service NSW's headquarters located?

Service NSW's main headquarters is located at 2-24 Rawson Place, Haymarket, New South Wales 2000, AU. The company has employees across 5 continents, including OceaniaNorth AmericaAsia.

What is Service NSW's official website and social media links?

Service NSW's official website is nsw.gov.au and has social profiles on LinkedIn.

What is Service NSW's SIC code NAICS code?

Service NSW's SIC code is 1721 - Painting and Paper Hanging NAICS code is 92 - Public Administration.

How many employees does Service NSW have currently?

As of October 2025, Service NSW has approximately 2.4K employees across 5 continents, including OceaniaNorth AmericaAsia. Key team members include Chief Executive Officer: G. W.Chief Digital Officer: C. I.Chief Technology Officer: S. B. P.. Explore Service NSW's employee directory with LeadIQ.

What industry does Service NSW belong to?

Service NSW operates in the Government Administration industry.

What technology does Service NSW use?

Service NSW's tech stack includes PostmanFactsSAP FieldglassAOSLightboxCartoSalesforce Marketing CloudSysML.

What is Service NSW's email format?

Service NSW's email format typically follows the pattern of First.Last@service.nsw.gov.au. Find more Service NSW email formats with LeadIQ.

Service NSW

Government AdministrationAustralia1001-5000 Employees

Service NSW is a NSW Government agency. It joined the Department of Customer Service on 1 July 2019. We deliver world-class one-stop-shop services for customers, businesses and our partner agencies.

At Service NSW, a positive customer experience is our highest priority. We draw on the best in service delivery from the public and private sectors to provide leading customer experiences either: 

-online 
-over the phone, or 
-face-to-face through one of our 107 Service NSW Centres across the state, 77 of which are in regional NSW. 

We continually measure our performance and use customer feedback to improve the customer experience across the different channels.

Our community guidelines:
https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines