Insights

Mid-Market Focus Service Prime's specialization in providing cost-effective IT management solutions tailored for the mid-market segment presents a significant sales opportunity to MSPs seeking scalable, affordable management tools for their mid-sized clients.

Partner-Driven Model The company's exclusive sales channel through Master MSPs and operational MSPs suggests a strategic avenue for building strong reseller relationships and expanding market reach by targeting top-tier MSPs looking for flexible, AI-powered ITSM solutions.

Innovative Technology Leveraging AI, machine learning, and prebuilt automation workflows positions Service Prime as a modern, efficient alternative to legacy ITSM systems, appealing to MSPs aiming to enhance service delivery and operational efficiency.

Revenue Potentials With revenues ranging between one million and ten million dollars and a focus on scalable cloud-based solutions, there is a substantial opportunity for sales efforts aimed at expanding existing MSP partnerships and onboarding new clients within this financial profile.

Clear Differentiators Service Prime’s emphasis on quick deployment, configurability, and minimal implementation costs offers compelling value propositions for MSPs and enterprise clients seeking flexible, easy-to-integrate ITSM solutions—ideal for targeted sales messaging.

Service Prime Tech Stack

Service Prime uses 8 technology products and services including cdnjs, Font Awesome, OWL Carousel, and more. Explore Service Prime's tech stack below.

  • cdnjs
    Content Delivery Network
  • Font Awesome
    Font Scripts
  • OWL Carousel
    Javascript Libraries
  • Wow
    Marketing Analytics
  • Bootstrap
    UI Frameworks
  • Google Analytics
    Web Analytics
  • GoDaddy
    Web Hosting
  • Microsoft IIS
    Web Servers

Media & News

Service Prime's Email Address Formats

Service Prime uses at least 2 format(s):
Service Prime Email FormatsExamplePercentage
FLast@ugovernit.comJDoe@ugovernit.com
59%
Last@ugovernit.comDoe@ugovernit.com
17%
First@ugovernit.comJohn@ugovernit.com
12%
F_Last@ugovernit.comJ_Doe@ugovernit.com
6%
FirstL@ugovernit.comJohnD@ugovernit.com
6%

Frequently Asked Questions

Where is Service Prime's headquarters located?

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Service Prime's main headquarters is located at 5251 California Avenue, Suite 160, Suite 140 Irvine, CA 92617, US. The company has employees across 2 continents, including North AmericaEurope.

What is Service Prime's phone number?

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You can contact Service Prime's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Service Prime's official website and social media links?

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Service Prime's official website is serviceprime.com and has social profiles on LinkedIn.

What is Service Prime's NAICS code?

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Service Prime's NAICS code is 5112 - Software Publishers.

How many employees does Service Prime have currently?

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As of October 2025, Service Prime has approximately 501 employees across 2 continents, including North AmericaEurope. Key team members include Director: S. R.. Explore Service Prime's employee directory with LeadIQ.

What industry does Service Prime belong to?

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Service Prime operates in the Software Development industry.

What technology does Service Prime use?

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Service Prime's tech stack includes cdnjsFont AwesomeOWL CarouselWowBootstrapGoogle AnalyticsGoDaddyMicrosoft IIS.

What is Service Prime's email format?

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Service Prime's email format typically follows the pattern of FLast@ugovernit.com. Find more Service Prime email formats with LeadIQ.

When was Service Prime founded?

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Service Prime was founded in 2014.

Service Prime

Software DevelopmentUnited States501-1000 Employees

Service Prime is the Service Now for the mid-Market.  It is the only cost-effective IT management solution for the mid-market customers. 

It is only sold through selected MSPs called Master MSPs.  It is complimentary for MMSPs to use it internally or for small customers.  
Master MSPs can sell directly to large customers or sell through Operational MSPs for smaller customers. 

Unlike legacy ITSM solutions, Service Prime is highly configurable and low friction to implement it i.e. it does not require long, expensive services engagements for implementation. If you are an MSP, contact us to see how we can help you scale your business.  

Leveraging AI, we have built a dramatically simpler and more flexible IT service management platform, using agent-based automation and machine learning. Prebuilt templates and workflows accelerate the ability to automate business processes such as employee on-boarding, pro-active customer management and a host others to drive significant efficiency within the enterprise.

Section iconCompany Overview

Headquarters
5251 California Avenue, Suite 160, Suite 140 Irvine, CA 92617, US
Phone number
NAICS Code
5112 - Software Publishers
Founded
2014
Employees
501-1000

Section iconMedia & News

Section iconFunding & Financials

  • $1M$10M

    Service Prime's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Service Prime's revenue is estimated to be in the range of $1M$10M

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