Insights

Target Market Strategy Service Prime’s focus on mid-market clients and its exclusive distribution through Master MSPs presents a clear channel for upselling additional features or premium support services to MSP partners aiming to expand their service offerings.

AI-Driven Automation The platform's utilization of AI, machine learning, and prebuilt templates offers opportunities to target organizations seeking to automate business processes and improve operational efficiency, especially those looking for flexible and quick-to-deploy ITSM solutions.

Cost-Effective Solutions With its positioning as a cost-effective alternative to legacy ITSM systems, Service Prime can appeal to budget-conscious mid-sized enterprises and MSPs aiming to enhance IT management without significant investments, opening doors for tiered value-add packages.

Flexible Deployment Model The company’s partner model, enabling MSPs to resell directly or through operational MSPs to smaller clients, creates multiple sales avenues for expanding customer base and cross-selling complementary managed services.

Market Expansion Potential Given the revenue range and the absence of recent funding, engaging larger MSPs or enterprise clients with tailored offerings could unlock new growth opportunities, leveraging Service Prime’s scalable and easily implementable platform for broader market penetration.

Service Prime Tech Stack

Service Prime uses 8 technology products and services including cdnjs, Font Awesome, jQuery, and more. Explore Service Prime's tech stack below.

  • cdnjs
    Content Delivery Network
  • Font Awesome
    Font Scripts
  • jQuery
    Javascript Libraries
  • Windows Server
    Operating Systems
  • Bootstrap
    UI Frameworks
  • Apache
    Web Servers
  • Microsoft IIS
    Web Servers
  • Apache HTTP Server
    Web Servers

Media & News

Service Prime's Email Address Formats

Service Prime uses at least 2 format(s):
Service Prime Email FormatsExamplePercentage
FLast@ugovernit.comJDoe@ugovernit.com
63%
Last@ugovernit.comDoe@ugovernit.com
18%
First@ugovernit.comJohn@ugovernit.com
13%
F_Last@ugovernit.comJ_Doe@ugovernit.com
6%

Frequently Asked Questions

Where is Service Prime's headquarters located?

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Service Prime's main headquarters is located at 5251 California Avenue Suite 160 Suite 140 Irvine, California 92617 United States. The company has employees across 3 continents, including North AmericaSouth AmericaEurope.

What is Service Prime's phone number?

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You can contact Service Prime's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Service Prime's official website and social media links?

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Service Prime's official website is serviceprime.com and has social profiles on LinkedIn.

What is Service Prime's NAICS code?

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Service Prime's NAICS code is 5112 - Software Publishers.

How many employees does Service Prime have currently?

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As of May 2026, Service Prime has approximately 11 employees across 3 continents, including North AmericaSouth AmericaEurope. Key team members include Director: S. R.. Explore Service Prime's employee directory with LeadIQ.

What industry does Service Prime belong to?

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Service Prime operates in the Software Development industry.

What technology does Service Prime use?

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Service Prime's tech stack includes cdnjsFont AwesomejQueryWindows ServerBootstrapApacheMicrosoft IISApache HTTP Server.

What is Service Prime's email format?

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Service Prime's email format typically follows the pattern of FLast@ugovernit.com. Find more Service Prime email formats with LeadIQ.

When was Service Prime founded?

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Service Prime was founded in 2014.
Service Prime logo

Service Prime

Software DevelopmentCalifornia, United States11-50 Employees

Service Prime is the Service Now for the mid-Market.  It is the only cost-effective IT management solution for the mid-market customers. 

It is only sold through selected MSPs called Master MSPs.  It is complimentary for MMSPs to use it internally or for small customers.  
Master MSPs can sell directly to large customers or sell through Operational MSPs for smaller customers. 

Unlike legacy ITSM solutions, Service Prime is highly configurable and low friction to implement it i.e. it does not require long, expensive services engagements for implementation. If you are an MSP, contact us to see how we can help you scale your business.  

Leveraging AI, we have built a dramatically simpler and more flexible IT service management platform, using agent-based automation and machine learning. Prebuilt templates and workflows accelerate the ability to automate business processes such as employee on-boarding, pro-active customer management and a host others to drive significant efficiency within the enterprise.

Section iconCompany Overview

Headquarters
5251 California Avenue Suite 160 Suite 140 Irvine, California 92617 United States
Phone number
NAICS Code
5112 - Software Publishers
Founded
2014
Employees
11-50

Section iconMedia & News

Section iconFunding & Financials

  • $1M$10M

    Service Prime's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Service Prime's revenue is estimated to be in the range of $1M$10M

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