Boutique Secret Shopper Service With Style specializes in guest insights through secret shopping, presenting a potential upsell to expand into broader mystery shopper programs for larger hospitality clients seeking data-driven guest experience improvements.

Restaurant Advisory Since expanding in 2007 to include Restaurant Coaching, Staff Training, Audits and Marketing Plans, there is a clear cross-sell opportunity to offer end-to-end operations consulting to independent restaurants and small chains looking to professionalize service and efficiency.

Leadership Expertise Founder Darren Denington brings over 30 years of hospitality leadership, which can be leveraged in executive coaching services, project-based consults, and premium engagement models for hotels and restaurant groups seeking seasoned guidance.

SMB Focus With a lean team (2-10 employees) and revenue in the mid-tier millions, the company can benefit from scalable digital marketing, partnerships, and white-label solutions aimed at mid-market properties that require affordable, high-touch guest insights.

Tech Enabled Existing tech stack including Google Analytics, Bootstrap, and modern web tools provides a foundation to offer performance dashboards, client portals, and data-driven reporting to attract tech-forward hotel brands and restaurant operators.