ServiceBench Email Format
Software DevelopmentVirginia, United States11-50 Employees
ServiceBench offers a cloud-based platform that provides a comprehensive, real-time view of a service event. It connects manufacturers, retailers, service and warranty providers, and the networks that supply parts, service, and installation with the end consumer. By coordinating trade partners and automating complex business logic, the system delivers visibility into service activities and analytic insights to support improved service delivery. The platform is intended to help clients operate more efficiently, improve customer satisfaction, and simplify interactions with partners. Its customers are organizations that manufacture, sell, service, or warrant products that depend on coordinated post-sale support. As part of Asurion, ServiceBench operates from Sterling, Virginia, within a broader software and services ecosystem.