Insights

Expanding Market Presence Recent acquisitions and strategic partnerships, such as the acquisition of Domestic & General Group and collaborations with Sparklight, Blue Stream Fiber, and Cricket Wireless, indicate a growing footprint in the tech care and home tech protection sectors. This expansion presents opportunities to offer tailored solutions that support their service offerings and enhance customer support capabilities.

Growing Customer Base With diverse partnerships spanning telecommunications, appliance care, and electronics repair, ServiceBench demonstrates an expanding portfolio of clients in actively seeking comprehensive service event management and analytics solutions. Engaging with these partners can lead to new sales channels and cross-selling opportunities in the evolving service industry.

Technology & Analytics Focus ServiceBench’s emphasis on connecting trade partners, automating workflows, and providing real-time service analytics offers opportunities to introduce advanced software integration, AI-driven insights, and automation tools to improve operational efficiencies and customer satisfaction for potential clients.

Industry Growth Trends The company's industry and partnership trends reflect a growing demand for integrated tech support and service management solutions driven by consumer electronics, appliances, and fiber optic services. Positioning solutions that align with these market dynamics can unlock sales opportunities among service providers and appliance manufacturers.

Financial Engagement Potential Although ServiceBench operates within a revenue range of up to 10 million dollars, its backing by a significant funding of 7.3 million dollars and strategic expansion efforts suggest an openness to investing in innovative solutions, providing a compelling opportunity to pitch scalable, effective business development tools to enhance growth and competitiveness.

ServiceBench Tech Stack

ServiceBench uses 8 technology products and services including Azure Monitor, Avaya Call Management System, Google Docs, and more. Explore ServiceBench's tech stack below.

  • Azure Monitor
    Analytics
  • Avaya Call Management System
    Contact Center Solutions
  • Google Docs
    Documentation Tools
  • Microsoft Dynamics AX
    Enterprise Resource Planning
  • Windows Server
    Operating Systems
  • Algolia
    Search Engines
  • Kinaxis
    Supply Chain Management
  • Axure
    Web Design And Development Services

Media & News

ServiceBench's Email Address Formats

ServiceBench uses at least 2 format(s):
ServiceBench Email FormatsExamplePercentage
FLast@servicebench.comJDoe@servicebench.com
100%
First.Last@asurion.comJohn.Doe@asurion.com
81%
Last@asurion.comDoe@asurion.com
14%
FLast@asurion.comJDoe@asurion.com
4%
FirstLast@asurion.comJohnDoe@asurion.com
1%

Frequently Asked Questions

Where is ServiceBench's headquarters located?

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ServiceBench's main headquarters is located at 22894 Pacific Boulevard Sterling, Virginia 20166 United States. The company has employees across 2 continents, including North AmericaAsia.

What is ServiceBench's phone number?

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You can contact ServiceBench's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is ServiceBench's official website and social media links?

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ServiceBench's official website is asurion.com and has social profiles on LinkedInCrunchbase.

What is ServiceBench's NAICS code?

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ServiceBench's NAICS code is 5112 - Software Publishers.

How many employees does ServiceBench have currently?

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As of February 2026, ServiceBench has approximately 11 employees across 2 continents, including North AmericaAsia. Key team members include Senior Manager: T. N.Programmer: A. A.Business Analyst: J. W.. Explore ServiceBench's employee directory with LeadIQ.

What industry does ServiceBench belong to?

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ServiceBench operates in the Software Development industry.

What technology does ServiceBench use?

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ServiceBench's tech stack includes Azure MonitorAvaya Call Management SystemGoogle DocsMicrosoft Dynamics AXWindows ServerAlgoliaKinaxisAxure.

What is ServiceBench's email format?

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ServiceBench's email format typically follows the pattern of FLast@servicebench.com. Find more ServiceBench email formats with LeadIQ.

How much funding has ServiceBench raised to date?

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As of February 2026, ServiceBench has raised $7.3M in funding. The last funding round occurred on Jun 23, 2006 for $7.3M.

When was ServiceBench founded?

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ServiceBench was founded in 1995.

ServiceBench

Software DevelopmentVirginia, United States11-50 Employees

Where Service Comes First.

Mission

Provide solutions to our clients to allow them to operate more efficiently, increase profits, and improve customer satisfaction while becoming easier to do business with.

Description

About ServiceBench, an Asurion Company 

We are a cloud based software platform that provides a 360 degree view of a Service Event, connecting the people who manufacture, sell, service and warrant products to their consumers and the networks of companies that provide parts, service and install the product. Our tools focus on connecting trade partners, automating cumbersome business logic providing clients with a real time picture of the Service Event, and valuable analytics to better service their consumers.

Section iconCompany Overview

Headquarters
22894 Pacific Boulevard Sterling, Virginia 20166 United States
Phone number
NAICS Code
5112 - Software Publishers
Founded
1995
Employees
11-50

Section iconFunding & Financials

  • $7.3M

    ServiceBench has raised a total of $7.3M of funding over 4 rounds. Their latest funding round was raised on Jun 23, 2006 in the amount of $7.3M.

  • $1M$10M

    ServiceBench's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $7.3M

    ServiceBench has raised a total of $7.3M of funding over 4 rounds. Their latest funding round was raised on Jun 23, 2006 in the amount of $7.3M.

  • $1M$10M

    ServiceBench's revenue is estimated to be in the range of $1M$10M

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