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Insights

Market Leadership ServiceCentral Technologies has a strong presence in the post-sales service management software market with a revenue range of 100 to 250 million dollars. This indicates robust market adoption and potential for expansion into related service industries.

Industry Expertise The company's deep specialization in telecom, wireless, cable, and consumer electronics sectors positions it well to cross-sell solutions to similar industries seeking tailored after-sales service platforms.

Recent Growth Initiatives Recent upgrades like ServiceManager 8.0 and strategic mergers with companies like RepairQ suggest ongoing innovation and customer base expansion, presenting opportunities for upselling and new product integrations.

Global Expansion With distributors across Europe, Latin America, and Asia Pacific, there are opportunities to promote localized or tiered software solutions tailored for different regional markets.

Partnership Opportunities Existing collaborations, such as the deployment with Motorola, highlight potential for forming strategic partnerships with hardware or service providers to expand reach and enhance product offerings.

ServiceCentral Technologies, Inc. Tech Stack

ServiceCentral Technologies, Inc. uses 8 technology products and services including Google Call Conversion Tracking, Section.io, Open Graph, and more. Explore ServiceCentral Technologies, Inc.'s tech stack below.

  • Google Call Conversion Tracking
    Analytics
  • Section.io
    Content Delivery Network
  • Open Graph
    Content Management System
  • Oracle
    Enterprise
  • Salesforce Marketing Cloud Account Engagement
    Marketing Automation
  • WPBakery
    Page Builders
  • reCAPTCHA
    Security
  • Apache
    Web Servers

ServiceCentral Technologies, Inc.'s Email Address Formats

ServiceCentral Technologies, Inc. uses at least 1 format(s):
ServiceCentral Technologies, Inc. Email FormatsExamplePercentage
FLast@servicecentral.comJDoe@servicecentral.com
44%
First.Last@servicecentral.comJohn.Doe@servicecentral.com
6%
FLast@servicecentral.comJDoe@servicecentral.com
44%
First.Last@servicecentral.comJohn.Doe@servicecentral.com
6%

Frequently Asked Questions

Where is ServiceCentral Technologies, Inc.'s headquarters located?

Minus sign iconPlus sign iconServiceCentral Technologies, Inc.'s main headquarters is located at 200 Galleria Parkway, Suite 1475 Atlanta, GA 30339, US. The company has employees across 3 continents, including North AmericaAsiaOceania.

What is ServiceCentral Technologies, Inc.'s phone number?

Minus sign iconPlus sign icon You can contact ServiceCentral Technologies, Inc.'s main corporate office by phone at
+1-404-870-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is ServiceCentral Technologies, Inc.'s official website and social media links?

Minus sign iconPlus sign iconServiceCentral Technologies, Inc.'s official website is servicecentral.com and has social profiles on LinkedInCrunchbase.

What is ServiceCentral Technologies, Inc.'s SIC code NAICS code?

Minus sign iconPlus sign iconServiceCentral Technologies, Inc.'s SIC code is 2741 - Miscellaneous Publishing NAICS code is 5112 - Software Publishers.

How many employees does ServiceCentral Technologies, Inc. have currently?

Minus sign iconPlus sign iconAs of October 2025, ServiceCentral Technologies, Inc. has approximately 51 employees across 3 continents, including North AmericaAsiaOceania. Key team members include Chief Customer Officer: J. M.Chief Technology Officer: A. S.President: K. B.. Explore ServiceCentral Technologies, Inc.'s employee directory with LeadIQ.

What industry does ServiceCentral Technologies, Inc. belong to?

Minus sign iconPlus sign iconServiceCentral Technologies, Inc. operates in the Software Development industry.

What technology does ServiceCentral Technologies, Inc. use?

Minus sign iconPlus sign iconServiceCentral Technologies, Inc.'s tech stack includes Google Call Conversion TrackingSection.ioOpen GraphOracleSalesforce Marketing Cloud Account EngagementWPBakeryreCAPTCHAApache.

What is ServiceCentral Technologies, Inc.'s email format?

Minus sign iconPlus sign iconServiceCentral Technologies, Inc.'s email format typically follows the pattern of FLast@servicecentral.com. Find more ServiceCentral Technologies, Inc. email formats with LeadIQ.

How much funding has ServiceCentral Technologies, Inc. raised to date?

Minus sign iconPlus sign icon As of October 2025, ServiceCentral Technologies, Inc. has raised $2.5M in funding. The last funding round occurred on Jul 06, 2000 for $2.5M.

When was ServiceCentral Technologies, Inc. founded?

Minus sign iconPlus sign iconServiceCentral Technologies, Inc. was founded in 1991.

ServiceCentral Technologies, Inc.

Software DevelopmentUnited States51-200 Employees

ServiceCentral Technologies, Inc. provides web-based reverse logistics, service and repair management software solutions that enable companies to transform the after-sales service of product into a profit stream.  ServiceCentral software is highly configurable and used to streamline workflows to track product returns, warranty, service, repairs & parts through the entire post-sales service chain.  The product suite is modular in nature and implemented anywhere service and repair activities occur including repair depots, retail stores, service counters, authorized service centers, call centers, and online channels.  Hosted and in-house installation options are scaled to serve businesses of all sizes. 

Established in 1991, ServiceCentral has spent over 30 years acquiring deep, practical knowledge of the unique requirements and challenges facing service organizations in Telecom, Cellular/Wireless, Cable/MSO and Consumer Electronics Industries. ServiceCentral is a private company headquartered in Atlanta, Georgia, USA, with distributors in Europe, Latin America and Asia Pacific.

Section iconCompany Overview

Headquarters
200 Galleria Parkway, Suite 1475 Atlanta, GA 30339, US
Phone number
+1-404-870-****
Website
servicecentral.com
SIC Code
2741 - Miscellaneous Publishing
NAICS Code
5112 - Software Publishers
Founded
1991
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $2.5M

    ServiceCentral Technologies, Inc. has raised a total of $2.5M of funding over 1 rounds. Their latest funding round was raised on Jul 06, 2000 in the amount of $2.5M.

  • $100M$250M

    ServiceCentral Technologies, Inc.'s revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $2.5M

    ServiceCentral Technologies, Inc. has raised a total of $2.5M of funding over 1 rounds. Their latest funding round was raised on Jul 06, 2000 in the amount of $2.5M.

  • $100M$250M

    ServiceCentral Technologies, Inc.'s revenue is estimated to be in the range of $100M$250M

Company Leadership

  • Stylized image of a person
    J. M.
    Chief Customer Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    A. S.
    Chief Technology Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    K. B.
    President
    Phone icon
    Mobile Phone
  • Stylized image of a person
    S. T.
    Senior Advisor And Chief Strategy Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    R. M.
    Program Director
    Phone icon
    Mobile Phone

Employee Directory

  • Stylized image of a person
    C. W.
    Director Of Brand And Product Design
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. S.
    Lead Developer | Software Architect
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. L.
    Software Architect | Lead Developer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    M. S.
    Business Analyst / Project Manager
    Phone icon
    Mobile Phone
  • Stylized image of a person
    S. C.
    Project Manager / Business Analyst
    Phone icon
    Mobile Phone

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