Servicesoft Employee Directory
Software DevelopmentMassachusetts, United States51-200 Employees
Servicesoft, operating under the SmartSource brand, is a software development company based in Burlington, Massachusetts. It creates, hosts, and maintains software platforms that aim to improve how organizations engage with their customers online. Its product suite includes both full-service support and self-serve web options, handling large-scale email outreach, transactional messaging, data management, and hosting for web pages and forms. A key differentiator is its workflow technology, enabling sequential and state-driven automations for complex B2C processes and facilitating API-based integration with other marketing systems. The firm places particular emphasis on white-label offerings and partner support. With a mid-sized footprint in the software development field, it serves customers seeking scalable, integrated marketing tools.
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