SHG Consulting|Management
HospitalityNew York, United States11-50 Employees
SHG Consulting | Management is a New York–based advisory firm serving the hospitality and service industries. The company focuses on improving service delivery, sales capability, customer experience, and operational excellence for its clients, drawing on decades of industry knowledge and connections. Its offerings span short-term property management, sales team development, and customer experience and operational strategy design and execution, with an emphasis on measurable growth in financial, operational, and customer and associate experience metrics. The target market includes operators seeking to maximize market share, profitability, and return on investment through assessment, guidance, and clear strategic plans. Located in Buffalo, New York, the firm positions itself as a hands-on partner that leverages experience to help clients enhance service, streamline operations, and sustain growth in the hospitality sector.