Insights

Specialized Industry Focus SilverCloud's platform is exclusively designed for the banking industry, offering tailored solutions that address the specific support and knowledge management needs of banks and credit unions, presenting an opportunity to position complementary financial technology services.

Growing Client Base Trusted by over 200 financial institutions and with recent deployments of AI-powered self-service solutions, SilverCloud demonstrates expansion potential in the financial sector, which could benefit from integrated customer engagement tools.

Recent Acquisitions & Rebranding Following its acquisition by TimeTrade and rebranding to Engageware, SilverCloud is positioned for growth and diversification, indicating a strategic shift that may open avenues for partnership or complementary product integration.

Innovation & Digital Solutions The company's recent launch of Consumer Support solutions and Digital Support Trends highlights their focus on modern, automated support channels, creating opportunities to upsell advanced AI, chatbots, or omnichannel support solutions.

Market Engagement & Partner Programs With initiatives like the Partner Program for Referral and Technology Partners, SilverCloud aims to expand its ecosystem, offering sales opportunities to technology providers and channel partners seeking to tap into the financial services support niche.

Similar companies to SilverCloud

SilverCloud Tech Stack

SilverCloud uses 8 technology products and services including Facebook Pixel, WordPress, Google Fonts API, and more. Explore SilverCloud's tech stack below.

Facebook Pixel
Analytics
WordPress
Content Management System
Google Fonts API
Font Scripts
Google Cloud
Infrastructure As A Service
yepnope.js
Javascript Frameworks
D3.js
Javascript Graphics
Drift
Live Chat
HubSpot
Marketing Automation

Media & News

SilverCloud's Email Address Formats

SilverCloud uses at least 1 format(s):

SilverCloud Email Formats	Example	Percentage
FLast@silvercloudinc.com	JDoe@silvercloudinc.com	87%
FirstLast@silvercloudinc.com	JohnDoe@silvercloudinc.com	5%
First.Last@silvercloudinc.com	John.Doe@silvercloudinc.com	6%
First@silvercloudinc.com	John@silvercloudinc.com	2%

Frequently Asked Questions

Where is SilverCloud's headquarters located?

SilverCloud's main headquarters is located at 33 Jewell Court Portsmouth, New Hampshire 03801 United States. The company has employees across 4 continents, including North AmericaAfricaAsia.

What is SilverCloud's phone number?

You can contact SilverCloud's main corporate office by phone at

+1-603-766-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SilverCloud's official website and social media links?

SilverCloud's official website is silvercloudinc.com and has social profiles on LinkedIn.

What is SilverCloud's SIC code NAICS code?

SilverCloud's SIC code is 7371 - Computer Programming Services NAICS code is 52211 - Commercial Banking.

How many employees does SilverCloud have currently?

As of December 2025, SilverCloud has approximately 51 employees across 4 continents, including North AmericaAfricaAsia. Key team members include Vice President Of Engineering: M. M.Head Of Marketing: T. O.Svp Sales & Marketing | Saas | Fintech: A. R.. Explore SilverCloud's employee directory with LeadIQ.

What industry does SilverCloud belong to?

SilverCloud operates in the Banking industry.

What technology does SilverCloud use?

SilverCloud's tech stack includes Facebook PixelWordPressGoogle Fonts APIGoogle Cloudyepnope.jsD3.jsDriftHubSpot.

What is SilverCloud's email format?

SilverCloud's email format typically follows the pattern of FLast@silvercloudinc.com. Find more SilverCloud email formats with LeadIQ.

When was SilverCloud founded?

SilverCloud was founded in 2005.

SilverCloud

Q: What is SilverCloud's official website and social media links?

SilverCloud's official website is silvercloudinc.com. SilverCloud has social profiles on LinkedIn.

Q: How many employees does SilverCloud have currently?

SilverCloud has approximately 51 employees.

Q: What technology does SilverCloud use?

SilverCloud's tech stack includes HTML, Amazon S3, Hotjar, MySQL, Drift.

BankingNew Hampshire, United States51-200 Employees

Change the way you deliver service, support, and experiences.

SilverCloud is the knowledge management platform built exclusively for banking. Trusted by more than 200 financial institutions, SilverCloud helps banks and credit unions deliver better support to reduce costs and improve experience by automating the creation, management and delivery of knowledge. Easy to implement and maintain, SilverCloud ensures satisfaction and a tangible ROI. Learn more at silvercloudinc.com.