Insights

Industry Focus SilverCloud specializes exclusively in the banking sector, serving over 200 financial institutions including banks and credit unions, which indicates a strong potential market for tailored knowledge management and customer support solutions.

Recent Acquisition Following its acquisition by TimeTrade Systems in January 2021, SilverCloud has rebranded as Engageware, suggesting strategic growth and potential expansion of service offerings to enhance customer engagement and support capabilities.

Product Innovation SilverCloud launched a Consumer Support solution in April 2020, featuring chatbots and automated self-service channels, highlighting opportunities to introduce AI-driven customer engagement tools to banks and credit unions seeking to improve digital service quality.

Growth Indicators With a revenue range of 1 million to 10 million and recent funding efforts, SilverCloud presents a viable opportunity for partnership or sales of additional support automation and knowledge management products aimed at fintech and banking clients.

Technology Stack Utilizing modern technologies like Google Cloud, WordPress, and D3.js, SilverCloud demonstrates an openness to digital innovation, making it a suitable target for advanced integration solutions, analytics tools, and digital transformation services.

Similar companies to SilverCloud

SilverCloud Tech Stack

SilverCloud uses 8 technology products and services including Facebook Pixel, WordPress, Google Fonts API, and more. Explore SilverCloud's tech stack below.

Facebook Pixel
Analytics
WordPress
Content Management System
Google Fonts API
Font Scripts
Google Cloud
Infrastructure As A Service
yepnope.js
Javascript Frameworks
D3.js
Javascript Graphics
Drift
Live Chat
HubSpot
Marketing Automation

Media & News

SilverCloud's Email Address Formats

SilverCloud uses at least 1 format(s):

SilverCloud Email Formats	Example	Percentage
FLast@silvercloudinc.com	JDoe@silvercloudinc.com	87%
FirstLast@silvercloudinc.com	JohnDoe@silvercloudinc.com	5%
First.Last@silvercloudinc.com	John.Doe@silvercloudinc.com	6%
First@silvercloudinc.com	John@silvercloudinc.com	2%

Frequently Asked Questions

What is SilverCloud's phone number?

You can contact SilverCloud's main corporate office by phone at

+1-603-766-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SilverCloud's official website and social media links?

SilverCloud's official website is silvercloudinc.com and has social profiles on LinkedIn.

What is SilverCloud's NAICS code?

SilverCloud's NAICS code is 52211 - Commercial Banking.

How many employees does SilverCloud have currently?

As of December 2025, SilverCloud has approximately 51 employees across 4 continents, including North AmericaAfricaAsia. Key team members include Vice President Of Engineering: M. M.Head Of Marketing: T. O.Svp Sales & Marketing | Saas | Fintech: A. R.. Explore SilverCloud's employee directory with LeadIQ.

What industry does SilverCloud belong to?

SilverCloud operates in the Banking industry.

What technology does SilverCloud use?

SilverCloud's tech stack includes Facebook PixelWordPressGoogle Fonts APIGoogle Cloudyepnope.jsD3.jsDriftHubSpot.

What is SilverCloud's email format?

SilverCloud's email format typically follows the pattern of FLast@silvercloudinc.com. Find more SilverCloud email formats with LeadIQ.

When was SilverCloud founded?

SilverCloud was founded in 2005.

SilverCloud

Q: What is SilverCloud's official website and social media links?

SilverCloud's official website is silvercloudinc.com. SilverCloud has social profiles on LinkedIn.

Q: How many employees does SilverCloud have currently?

SilverCloud has approximately 51 employees.

Q: What technology does SilverCloud use?

SilverCloud's tech stack includes HTML, Amazon S3, Hotjar, MySQL, Drift.

BankingNew Hampshire, United States51-200 Employees

Change the way you deliver service, support, and experiences.

SilverCloud is the knowledge management platform built exclusively for banking. Trusted by more than 200 financial institutions, SilverCloud helps banks and credit unions deliver better support to reduce costs and improve experience by automating the creation, management and delivery of knowledge. Easy to implement and maintain, SilverCloud ensures satisfaction and a tangible ROI. Learn more at silvercloudinc.com.