What departments does SilverCloud have?

SilverCloud has employees across 7 departments including Marketing, Engineering, Sales, Customer Success, Finance.

What is the largest department at SilverCloud?

The largest department at SilverCloud is Marketing with 3 employees.

Where are SilverCloud employees located globally?

SilverCloud has employees across 4 continents and 5 countries including South Sudan, South Africa, India, United Kingdom Of Great Britain And Northern Ireland, United States Of America.

How has SilverCloud's team size changed over time?

SilverCloud's team has remained stable from approximately 7 to 7 employees based on available data.

SilverCloud Employee Directory

BankingNew Hampshire, United States51-200 Employees

Based in Portsmouth, New Hampshire, SilverCloud serves the banking sector with a platform designed to manage the information banks and credit unions use to support members. The solution automates the creation, organization, and delivery of knowledge to support service operations, and is used by more than 200 financial institutions.

The company focuses on banks and credit unions seeking to reduce support costs while improving customer experience through more consistent, self-service and agent-assisted interactions. It operates within the financial services technology space by emphasizing knowledge management and automated support tailored to the industry. In January 2021, TimeTrade Systems acquired SilverCloud, and the business was subsequently rebranded as Engageware.

SilverCloud Global Highlights

North America
30

United States Of America
30

Africa
2

South Sudan
1
South Africa
1

Asia
2

India
2

Europe
1

United Kingdom Of Great Britain And Northern Ireland
1

SilverCloud's Leadership

M. M.
Vice President Of Engineering
Mobile Phone
Email
T. O.
Head Of Marketing
Mobile Phone
Email
A. R.
Svp Sales & Marketing | Saas | Fintech
Mobile Phone
Email
M. S.
Strategic Account Executive And Vice President
Mobile Phone
Email
C. E.
Manager Client Services
Mobile Phone
Email
K. G.
Integration Lead
Mobile Phone
Email
M. C.
Customer Success Manager
Mobile Phone
Email
M. D.
Financial Reporting Manager
Mobile Phone
Email

SilverCloud Employee Metrics

100%

50%

0%

2026

2025

Business Development
Business
Sales
Accounting
Administrative
Other

Contact profiles from SilverCloud

Name

Title

Contact Info

Location

Last Update

A. R.
Svp Sales & Marketing | Saas | Fintech
Mobile Phone
Email
United StatesMassachusetts
Oct 17, 2024
M. M.
Vice President Of Engineering
Mobile Phone
Email
UNITED STATES
Oct 10, 2023
M. S.
Strategic Account Executive And Vice President
Mobile Phone
Email
Oct 23, 2024
T. O.
Head Of Marketing
Mobile Phone
Email
Oct 16, 2024
C. E.
Manager Client Services
Mobile Phone
Email
Oct 16, 2024
K. G.
Integration Lead
Mobile Phone
Email
UNITED STATES
Aug 04, 2023
M. C.
Customer Success Manager
Mobile Phone
Email
United StatesMassachusetts
Oct 23, 2024
M. D.
Financial Reporting Manager
Mobile Phone
Email
UNITED STATES
Oct 17, 2024
J. M.
Senior Client Services Engineer- Enterprise
Mobile Phone
Email
Oct 23, 2024
B. I.
Business Development Representative
Mobile Phone
Email
United StatesNew York
Apr 17, 2026

Frequently Asked Questions

What is SilverCloud known for?

SilverCloud was founded in 2005 operates in the Banking industry. The company's main headquarters is located in 33 Jewell Court Portsmouth, New Hampshire 03801 United States; you can contact the main corporate office by phone at

+1-603-766-****

. Explore SilverCloud's company overview page for more information.

What is SilverCloud's most common email format?

SilverCloud employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more SilverCloud email formats with LeadIQ.

How many employees does SilverCloud have currently?

SilverCloud has approximately 51 employees as of December 2025. These team members are located across 4 continents, including North AmericaAfricaAsia.

Who are SilverCloud's key employees and leadership?

As of December 2025, SilverCloud's key employees include:

Vice President Of Engineering: M. M.
Head Of Marketing: T. O.
Svp Sales & Marketing | Saas | Fintech: A. R.
Strategic Account Executive And Vice President: M. S.
Manager Client Services: C. E.

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SilverCloud Employee Directory

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