Simplr Email Format
Software DevelopmentTennessee, United States11-50 Employees
Simplr, based in Nashville, Tennessee, provides software-enabled customer experience solutions aimed at enterprise clients. The company helps transform CX from a cost center into a source of revenue by combining automation with AI-enabled agents across customer service channels. It operates as a wholly owned subsidiary of Asurion, the tech care company that serves over 300 million customers. Simplr positions itself in the CX outsourcing and software space with a bot-first approach that integrates digital tooling with human support to manage customer interactions cost-effectively. In October 2023, Simplr was recognized with the 2023 Customer Experience Innovation Award, highlighting industry recognition.