Innovative Customer Experience Solutions Simplr provides cutting-edge automation and human agent services that improve customer service cost-effectively. With recent launches of Voice-to-Digital capabilities and Cognitive Paths, Simplr continues to innovate in the customer experience space, presenting a prime opportunity for companies seeking transformative CX solutions.
Strategic Partnerships for Growth Through strategic partnerships with companies like Solo Stove, Simplr demonstrates its ability to expand its market reach and offer unique solutions. Sales professionals can leverage these partnerships as potential entry points to introduce Simplr's services to new industries and clients.
Award-Winning Customer Service Innovation Recognized with prestigious awards like the 2023 Customer Experience Innovation Award and the Silver Stevie® Award, Simplr's proven track record for innovation and excellence in customer service presents a compelling narrative for sales pitches. Highlighting these accolades can enhance credibility and attract potential clients.
Exceptional Tech Stack Integration Simplr's tech stack includes advanced tools like Demandbase, Hadoop, and Scala, enabling seamless integration of technology-driven solutions into its services. This tech-savvy approach positions Simplr as a forward-thinking company that can fulfill the tech needs of modern enterprises, creating opportunities for tech-focused sales engagements.
Targeted Customer Service Solutions With the launch of the EngageNow Suite focusing on the NOW Customer, Simplr offers a tailored solution that combines chatbot technology and AI-powered platforms. Sales professionals can leverage this specialized offering to target companies looking for agile and high-quality customer service solutions customized to meet evolving customer needs.