Insights

Acquisitive Expansion Capacity's recent acquisitions of Creovai, KLaunch, Call Criteria, and Verbio Technologies demonstrate a strategic focus on expanding capabilities in real-time agent assist, quality assurance, and conversational AI. This signals opportunities for sales teams to offer complementary solutions or upgrades that integrate seamlessly with Capacity’s growing platform.

Growing Financial Power With a substantial funding round of 92 million dollars and revenue estimated between 500 million and 1 billion dollars, Capacity is well-positioned to invest in innovative support automation solutions, presenting opportunities for upsell and enterprise-scale deployments across large contact centers seeking advanced automation.

Market Penetration Capacity’s engagement with nearly 20,000 clients globally and its broad omnichannel support platform—including chat, SMS, voice, and email—indicates a wide target market. Sales efforts can focus on enterprises looking to unify support channels and improve operational efficiency through AI-driven automation.

Technological Synergy Utilizing a tech stack that includes Salesforce, Google Fonts API, and Cloudflare Bot Management, Capacity presents an attractive ecosystem for companies invested in enhancing their existing CRM and cybersecurity integrations, creating avenues for cross-platform solution selling.

Industry Leadership As a leading AI-driven support automation provider competing with major players like LivePerson and Nuance Communications, Capacity offers an appealing proposition for large corporations seeking innovative, scalable automation solutions to reduce costs and enhance customer experience in highly competitive markets.

Similar companies to Smart Action Company LLC

Smart Action Company LLC Tech Stack

Smart Action Company LLC uses 8 technology products and services including Twitter Ads, CookieYes, Salesforce, and more. Explore Smart Action Company LLC's tech stack below.

Twitter Ads
Advertising
CookieYes
Cookie Compliance
Salesforce
Customer Relationship Management
Google Fonts API
Font Scripts
Chosen
Javascript Frameworks
Ruby
Programming Languages
Cloudflare Bot Management
Security
Bootstrap
UI Frameworks

Media & News

Smart Action Company LLC's Email Address Formats

Smart Action Company LLC uses at least 2 format(s):

Smart Action Company LLC Email Formats	Example	Percentage
First.Last@smartaction.com	John.Doe@smartaction.com	93%
First@smartaction.com	John@smartaction.com	5%
First.Middle@smartaction.com	John.Michael@smartaction.com	1%
FL@smartaction.com	JD@smartaction.com	1%
First.Last@capacity.com	John.Doe@capacity.com	88%
Last@capacity.com	Doe@capacity.com	8%
First@capacity.com	John@capacity.com	3%
First.Last@capacity.com	John.Doe@capacity.com	1%

Frequently Asked Questions

Where is Smart Action Company LLC's headquarters located?

Smart Action Company LLC's main headquarters is located at University City, MO 63130 US. The company has employees across 3 continents, including North AmericaAsiaEurope.

What is Smart Action Company LLC's phone number?

You can contact Smart Action Company LLC's main corporate office by phone at

+1-310-776-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Smart Action Company LLC's official website and social media links?

Smart Action Company LLC's official website is capacity.com and has social profiles on LinkedIn.

What is Smart Action Company LLC's NAICS code?

Smart Action Company LLC's NAICS code is 5112 - Software Publishers.

How many employees does Smart Action Company LLC have currently?

As of October 2025, Smart Action Company LLC has approximately 51 employees across 3 continents, including North AmericaAsiaEurope. Key team members include Vice President Of Customer Experience And Innovation: J. B.Head Of Channel: A. A.Executive Assistant To Chief Executive Officer: M. E.. Explore Smart Action Company LLC's employee directory with LeadIQ.

What industry does Smart Action Company LLC belong to?

Smart Action Company LLC operates in the Software Development industry.

What technology does Smart Action Company LLC use?

Smart Action Company LLC's tech stack includes Twitter AdsCookieYesSalesforceGoogle Fonts APIChosenRubyCloudflare Bot ManagementBootstrap.

What is Smart Action Company LLC's email format?

Smart Action Company LLC's email format typically follows the pattern of First.Last@smartaction.com. Find more Smart Action Company LLC email formats with LeadIQ.

When was Smart Action Company LLC founded?

Smart Action Company LLC was founded in 2002.

Smart Action Company LLC

Software DevelopmentMissouri, United States51-200 Employees

Since being acquired in 2024 by Capacity, the SmartAction LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity.

SmartAction is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. 

We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide.

Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.