What departments does SmartAction by Capacity have?

SmartAction by Capacity has employees across 5 departments including Accounting, Operations, Sales, Human Resources, Quality Assurance.

What is the largest department at SmartAction by Capacity?

The largest department at SmartAction by Capacity is Accounting with 1 employees.

Where are SmartAction by Capacity employees located globally?

SmartAction by Capacity has employees across 3 continents and 3 countries including India, Netherlands, United States Of America.

How has SmartAction by Capacity's team size changed over time?

SmartAction by Capacity's team has decreased from approximately 100 to 29 employees based on available data.

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SmartAction by Capacity Employee Directory

Software DevelopmentMissouri, United States11-50 Employees

SmartAction by Capacity is a software development company based in University City, Missouri. Since its 2024 acquisition, it has operated as part of Capacity's omnichannel support automation platform. The combined offering is designed to help organizations cut support costs, improve access to knowledge, and increase efficiency through both practical and generative AI capabilities. SmartAction's solutions cover intelligent virtual agents, employee enablement and agent assist, and process automation, serving nearly 20,000 companies worldwide. Capacity's platform handles automated support across multiple channels, including chat, SMS, voice, web, email, and help desks, in a single system. As part of Capacity, SmartAction contributes to a global software development business serving a diverse customer base from its Missouri location.

SmartAction by Capacity Global Highlights

North America
39

United States Of America
39

Asia
2

India
2

Europe
1

Netherlands
1

SmartAction by Capacity's Leadership

E. S.
Director Of Accounting
Mobile Phone
Email
C. M.
Director Of Operations
Mobile Phone
Email
J. L.
Business Development Representative
Mobile Phone
Email
P. S.
Hr-Executive
Mobile Phone
Email
M. P.
Quality Assurance Specialist
Mobile Phone
Email

SmartAction by Capacity Employee Metrics

100%

50%

2026

2025

Engineering
Analytics
Program & Project Management
Sales
Business Development
Other
Accounting
Customer Success
Human Resources
Arts & Design
Business
Product Management
Quality Assurance

Contact profiles from SmartAction by Capacity

Name

Title

Contact Info

Location

Last Update

E. S.
Director Of Accounting
Mobile Phone
Email
Nov 11, 2025
C. M.
Director Of Operations
Mobile Phone
Email
Oct 21, 2024
J. L.
Business Development Representative
Mobile Phone
Email
Dec 30, 2025
P. S.
Hr-Executive
Mobile Phone
Email
IndiaNCT
Jul 07, 2026
M. P.
Quality Assurance Specialist
Mobile Phone
Email
Oct 23, 2024

Frequently Asked Questions

What is SmartAction by Capacity known for?

SmartAction by Capacity was founded in 2002 operates in the Software Development industry; you can contact the main corporate office by phone at

+1-310-776-****

. Explore SmartAction by Capacity's company overview page for more information.

What is SmartAction by Capacity's most common email format?

SmartAction by Capacity employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more SmartAction by Capacity email formats with LeadIQ.

How many employees does SmartAction by Capacity have currently?

SmartAction by Capacity has approximately 29 employees as of July 2026. These team members are located across 3 continents, including North AmericaAsiaEurope.

Who are SmartAction by Capacity's key employees and leadership?

As of July 2026, SmartAction by Capacity's key employees include:

Director Of Accounting: E. S.
Director Of Operations: C. M.
Business Development Representative: J. L.
Hr-Executive: P. S.
Quality Assurance Specialist: M. P.

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SmartAction by Capacity Employee Directory

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