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Insights

AI-Powered Virtual Agents SmartAction by Capacity offers AI-powered virtual agents that provide innovative customer experience solutions over voice, chat, and SMS, positioning the company as a leader in enhancing self-service capabilities.

Recent Partnerships SmartAction's strategic partnerships with companies like Henry Schein open up opportunities to tap into new industries, such as healthcare providers, for implementing cutting-edge AI technology in voice channel automation.

Product Expansion The introduction of SmartAction's NOVA platform and service solutions like Otto for auto dealerships showcase a commitment to product innovation, presenting avenues for offering tailored AI solutions to diverse business sectors.

Office Relocation and Expansion SmartAction's shift from Los Angeles to Fort Worth signifies a strategic move aligned with growth plans, providing a chance to engage with local businesses in the new market and potentially expanding its client base.

Leadership Change and Vision Under the leadership of CEO Kyle Johnson and previous CEO Gary Davis, SmartAction's focus on making life easier for contact center leaders through conversational AI presents an opportunity for building relationships based on trust and reliability.

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SmartAction by Capacity Tech Stack

SmartAction by Capacity uses 8 technology products and services including Cloudflare, MongoDB, GitLab, and more. Explore SmartAction by Capacity's tech stack below.

  • Cloudflare
    Content Management System
  • MongoDB
    Database
  • GitLab
    Issue Trackers
  • React
    Javascript Frameworks
  • Lightbox
    Javascript Libraries
  • RSS
    Miscellaneous
  • Windows Server
    Operating Systems
  • Nginx
    Web Servers

Media & News

SmartAction by Capacity's Email Address Formats

SmartAction by Capacity uses at least 2 format(s):
SmartAction by Capacity Email FormatsExamplePercentage
First.Last@smartaction.comJohn.Doe@smartaction.com
93%
First@smartaction.comJohn@smartaction.com
5%
FL@smartaction.comJD@smartaction.com
1%
First.Middle@smartaction.comJohn.Michael@smartaction.com
1%
First.Last@smartaction.aiJohn.Doe@smartaction.ai
62%
FLast@smartaction.aiJDoe@smartaction.ai
23%
Last@smartaction.aiDoe@smartaction.ai
12%
FirstLa@smartaction.aiJohnDo@smartaction.ai
3%

Frequently Asked Questions

Where is SmartAction by Capacity's headquarters located?

Minus sign iconPlus sign iconSmartAction by Capacity's main headquarters is located at 777 Taylor Street Fort Worth, TX 76102 US. The company has employees across 5 continents, including North AmericaAsiaEurope.

What is SmartAction by Capacity's phone number?

Minus sign iconPlus sign icon You can contact SmartAction by Capacity's main corporate office by phone at
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+1-310-776-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SmartAction by Capacity's official website and social media links?

Minus sign iconPlus sign iconSmartAction by Capacity's official website is smartaction.ai and has social profiles on LinkedIn.

How much revenue does SmartAction by Capacity generate?

Minus sign iconPlus sign icon As of July 2024, SmartAction by Capacity's annual revenue reached $35M.

What is SmartAction by Capacity's SIC code NAICS code?

Minus sign iconPlus sign iconSmartAction by Capacity's SIC code is 7379 - Computer Related Services, Not Elsewhere Classified NAICS code is 5112 - Software Publishers.

How many employees does SmartAction by Capacity have currently?

Minus sign iconPlus sign iconAs of July 2024, SmartAction by Capacity has approximately 53 employees across 5 continents, including North AmericaAsiaEurope. Key team members include Vice President Human Resources: S. S.Vice President Of Operations: Y. O.Vice President Of Customer Experience And Innovation: J. B.. Explore SmartAction by Capacity's employee directory with LeadIQ.

What industry does SmartAction by Capacity belong to?

Minus sign iconPlus sign iconSmartAction by Capacity operates in the Software Development industry.

What technology does SmartAction by Capacity use?

Minus sign iconPlus sign iconSmartAction by Capacity's tech stack includes CloudflareMongoDBGitLabReactLightboxRSSWindows ServerNginx.

What is SmartAction by Capacity's email format?

Minus sign iconPlus sign iconSmartAction by Capacity's email format typically follows the pattern of . Find more SmartAction by Capacity email formats with LeadIQ.

How much funding has SmartAction by Capacity raised to date?

Minus sign iconPlus sign icon As of July 2024, SmartAction by Capacity has raised $33M in funding. The last funding round occurred on Feb 07, 2018 for $33M.

When was SmartAction by Capacity founded?

Minus sign iconPlus sign iconSmartAction by Capacity was founded in 2002.
SmartAction by Capacity

SmartAction by Capacity

Software DevelopmentTexas, United States51-200 Employees

As a trailblazer in AI since 2002, SmartAction by Capacity transforms contact centers with AI-powered virtual agents over voice, chat, and SMS. Recognized as the "Top-Rated Virtual Customer Assistant Solution" by Gartner Peer Insights and hailed as "The Leader in AI-enhanced Self-Service" by Frost & Sullivan, SmartAction doesn't just offer a product, but a true partnership in taking your CX to the next level.

Join the 100+ global brands revolutionizing their contact center -- get a demo today. #AIWithAHumanTouch

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Section iconCompany Overview

Headquarters
777 Taylor Street Fort Worth, TX 76102 US
Phone number
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+1-310-776-****
Website
smartaction.ai
SIC Code
7379 - Computer Related Services, Not Elsewhere Classified
NAICS Code
5112 - Software Publishers
Founded
2002
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $33M

    SmartAction by Capacity has raised a total of $33M of funding over 1 rounds. Their latest funding round was raised on Feb 07, 2018 in the amount of $33Mas a strategic growth investments.

  • $10M$50M

    SmartAction by Capacity's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $33M

    SmartAction by Capacity has raised a total of $33M of funding over 1 rounds. Their latest funding round was raised on Feb 07, 2018 in the amount of $33Mas a strategic growth investments.

  • $10M$50M

    SmartAction by Capacity's revenue is in the range of $10M$50M

Company Leadership

Employee Directory

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