Insights

Gathering insights about SmartAction…

Similar companies to SmartAction

SmartAction Tech Stack

SmartAction uses 8 technology products and services including BugSnag, Google Workspace, Font Awesome, and more. Explore SmartAction's tech stack below.

BugSnag
Analytics
Google Workspace
Email
Font Awesome
Font Scripts
SEMrush
Marketing Automation
Flywheel
Platform As A Service
X-XSS-Protection
Security
HTTP/3
Web & Portal Technology
CSS
Web Tools And Plugins

Media & News

Capacity acquires Creovai Inc..
Capacity, the AI-driven support automation platform for contact centers, has announced the acquisition of Creovai, a top provider of real-time agent assist and automated quality assurance solutions.
Oct 16, 2025 | contactcentertechnologyinsights.com
Capacity acquires KLaunch, LLC..
Capacity has announced the acquisition of KLaunch, a conversational AI company that helps government, healthcare, nonprofit and sports and entertainment companies better connect with their customers.
Sep 12, 2025 | cultivationcapital.com
Capacity acquires Call Criteria LLC..
Capacity has acquired Call Criteria and Verbio Technologies, who add features in quality assurance automation and virtual agents, respectively.
Aug 08, 2025 | www.channelfutures.com
Capacity receives financing of $92M in investment.
Capacity, a St.Louis, MO-based provider of an AI-powered support automation platform for Contact Centers, received a $92M investment.
Aug 07, 2025 | www.finsmes.com
Capacity acquires Verbio Technologies SL for $92M.
Capacity secures $92M in investments and acquires Call Criteria and Verbio Technologies.
Aug 07, 2025 | capacity.com
Capacity hires Stomel.
Stomel will join Capacity following the acquisition.
Aug 07, 2025 | capacity.com
Revtek Capital invests into Capacity in credit facility.
RevTek Capital announces a new credit facility for Capacity.
Jul 30, 2025 | revtekcapital.com

SmartAction's Email Address Formats

SmartAction uses at least 2 format(s):

SmartAction Email Formats	Example	Percentage
First.Last@smartaction.com	John.Doe@smartaction.com	93%
First@smartaction.com	John@smartaction.com	5%
First.Middle@smartaction.com	John.Michael@smartaction.com	1%
FL@smartaction.com	JD@smartaction.com	1%
First.Last@capacity.com	John.Doe@capacity.com	88%
Last@capacity.com	Doe@capacity.com	8%
First@capacity.com	John@capacity.com	3%
First.Last@capacity.com	John.Doe@capacity.com	1%

Frequently Asked Questions

What is SmartAction's phone number?

You can contact SmartAction's main corporate office by phone at

+1-310-776-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SmartAction's official website and social media links?

SmartAction's official website is capacity.com and has social profiles on LinkedIn.

What is SmartAction's NAICS code?

SmartAction's NAICS code is 5112 - Software Publishers.

How many employees does SmartAction have currently?

As of December 2025, SmartAction has approximately 51 employees across 3 continents, including North AmericaAsiaEurope. Key team members include Vice President Of Customer Experience And Innovation: J. B.Executive Assistant To Chief Executive Officer: M. E.Director Of Accounting: E. S.. Explore SmartAction's employee directory with LeadIQ.

What industry does SmartAction belong to?

SmartAction operates in the Software Development industry.

What technology does SmartAction use?

SmartAction's tech stack includes BugSnagGoogle WorkspaceFont AwesomeSEMrushFlywheelX-XSS-ProtectionHTTP/3CSS.

What is SmartAction's email format?

SmartAction's email format typically follows the pattern of First.Last@smartaction.com. Find more SmartAction email formats with LeadIQ.

When was SmartAction founded?

SmartAction was founded in 2002.

SmartAction

Q: What is SmartAction's official website and social media links?

SmartAction's official website is capacity.com. SmartAction has social profiles on LinkedIn.

Q: How many employees does SmartAction have currently?

SmartAction has approximately 51 employees.

Q: What technology does SmartAction use?

SmartAction's tech stack includes Twemoji, Twitter, Hotjar, Google Drive, Office 365.

Software DevelopmentMissouri, United States51-200 Employees

Since being acquired in 2024 by Capacity, the SmartAction LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity.

SmartAction is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. 

We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide.

Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.