SmartAction Employee Directory

Q: What is SmartAction known for?

SmartAction was founded in 2002. SmartAction operates in the Software Development industry.

Q: How many employees does SmartAction have currently?

SmartAction has approximately 51 employees.

Q: Who are SmartAction's key employees and leadership?

SmartAction's key employees include: Executive Assistant To Chief Executive Officer: M. E., Vice President Of Customer Experience And Innovation: J. B..

Software DevelopmentMissouri, United States51-200 Employees

Since being acquired in 2024 by Capacity, the SmartAction LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity.

SmartAction is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. 

We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide.

Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.

Find SmartAction employees' phone numbers or email addresses

SmartAction Global Highlights

North America
43

United States Of America
43

Asia
3

India
2
Russian Federation
1

Europe
1

Netherlands
1

SmartAction's Leadership

J. B.
Vice President Of Customer Experience And Innovation
Mobile Phone
Email
M. E.
Executive Assistant To Chief Executive Officer
Mobile Phone
Email
E. S.
Director Of Accounting
Mobile Phone
Email
C. M.
Director Of Operations
Mobile Phone
Email
K. H.
Product Manager
Mobile Phone
Email
S. M.
Revenue Operations Manager
Mobile Phone
Email
R. E.
Quality Assurance Lead
Mobile Phone
Email
B. R.
Human Resources Manager
Mobile Phone
Email

SmartAction Employee Metrics

100%

50%

2026

2025

2024

Engineering
Analytics
Program & Project Management
Sales
Business Development
Other
Accounting
Customer Success
Human Resources
Arts & Design

Contact profiles from SmartAction

Name

Title

Contact Info

Location

Last Update

M. E.
Executive Assistant To Chief Executive Officer
Mobile Phone
Email
UNITED STATES
Oct 21, 2024
J. B.
Vice President Of Customer Experience And Innovation
Mobile Phone
Email
United StatesFlorida
Sep 28, 2023
E. S.
Director Of Accounting
Mobile Phone
Email
Nov 11, 2025
C. M.
Director Of Operations
Mobile Phone
Email
Oct 21, 2024
K. H.
Product Manager
Mobile Phone
Email
Nov 11, 2025
S. M.
Revenue Operations Manager
Mobile Phone
Email
United StatesTexas
Nov 11, 2025
R. E.
Quality Assurance Lead
Mobile Phone
Email
United States
Nov 11, 2025
B. R.
Human Resources Manager
Mobile Phone
Email
Oct 16, 2024
R. S.
Board Chair
Mobile Phone
Email
United StatesMassachusetts
Nov 11, 2025
J. L.
Business Development Representative
Mobile Phone
Email
Nov 11, 2025

Frequently Asked Questions

What is SmartAction known for?

SmartAction was founded in 2002 operates in the Software Development industry; you can contact the main corporate office by phone at

+1-310-776-****

. Explore SmartAction's company overview page for more information.

What is SmartAction's most common email format?

SmartAction employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more SmartAction email formats with LeadIQ.

How many employees does SmartAction have currently?

SmartAction has approximately 51 employees as of December 2025. These team members are located across 3 continents, including North AmericaAsiaEurope.

Who are SmartAction's key employees and leadership?

As of December 2025, SmartAction's key employees include:

Vice President Of Customer Experience And Innovation: J. B.
Executive Assistant To Chief Executive Officer: M. E.
Director Of Accounting: E. S.
Director Of Operations: C. M.
Product Manager: K. H.

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