Strong Acquisition Backing SmileBack is now part of ConnectWise, a significant partner that can facilitate cross-sell opportunities and expand your customer base by leveraging existing integrations within the ConnectWise ecosystem.

Market Recognition Being recognized as a top Enterprise Feedback Management company by G2 Crowd enhances its credibility and positions SmileBack as a trusted solution, providing opportunities to target organizations seeking reputable customer satisfaction tools.

Customer Engagement Focus With a streamlined, emoji-based feedback system, SmileBack appeals to businesses prioritizing quick, easy, and effective customer engagement strategies, making it an ideal solution for companies aiming to improve loyalty and retention.

Growth and Updates Recent major platform updates demonstrate a commitment to innovation and user experience, opening opportunities to upsell advanced features or support services to existing clients seeking enhanced functionalities.

SMB Market Presence As a small yet recognized player with a flexible tech stack and a focus on customer satisfaction, SmileBack is well-positioned to serve small and mid-sized enterprises looking for scalable, easy-to-implement feedback solutions.