SmileSuite Email Format
Telephone Call CentersNew York, United States2-10 Employees
SmileSuite is a U.S.-based company that operates a full-service patient nurturing platform designed for orthodontists. Its offering combines real-people outreach with modern processes to guide prospective patients from initial contact through contract signing, aiming to improve start rates and minimize patient losses. The concierge team comprises orthodontic professionals based in the United States, who handle activities such as new patient intake, insurance verification, no-show management, and post-consultation follow-up, with availability seven days a week, including evenings and weekends. Headquartered in Wappingers Falls, New York, SmileSuite was founded by orthodontists and practice consultants to address communication and follow-up barriers in orthodontic treatment adoption.