Awarded CX Partner Something Digital has earned notable recognition in customer experience and partnerships, including Microsoft’s 2022 U.S. Employee Experience Partner of the Year and a top five global ranking for Voice of the Customer. This credibility can be leveraged to open conversations with enterprises prioritizing CX excellence and strong partner ecosystems.

Acquisition Insight The company joined Rightpoint and became part of Genpact’s experience business, signaling integration into a larger digital transformation and CX delivery platform. This presents opportunities to target clients seeking scalable, multi-vendor delivery models and to position complementary services that fill gaps in larger programs.

Magento and PIM Readiness With a tech focus on Magento 2, Adobe Commerce, PHP, and related front-end tooling, Something Digital is well-suited to engage retailers and ecommerce brands migrating or expanding on Magento-based stacks, offering upgrade pathways, security enhancements, and performance optimizations.

Ecommerce Focus As an award-winning interactive agency specializing in ecommerce design, UX, and digital marketing, there is a clear opportunity to upsell end-to-end ecommerce modernization services, including UX optimization, conversion rate improvements, and commerce marketing automation for mid-market and enterprise clients.

Mid-market Growth With 51-200 employees and a revenue range of 100M-250M, Something Digital sits in the mid-market sweet spot. This enables sales efforts targeting growing mid-market retailers and brands looking for strategic, multi-disciplinary ecommerce partners to scale digital initiatives efficiently.