Technology Adoption SURS utilizes a mix of established enterprise software such as SAP and Apache, along with communication tools like Mailchimp, indicating openness to integrating advanced digital solutions for member engagement and operational efficiency.

Leadership Transition The recent appointment of a new CIO and the departure of the previous one highlight ongoing leadership changes which present opportunities for offering strategic advisory, technology upgrades, or executive level consulting services.

Recognition and Awards Receiving awards for leadership and plan redesigns demonstrates a commitment to innovative pension management, creating opportunities to propose enhancements in plan administration, compliance, and member engagement platforms.

Market Position With a revenue range of 25M to 50M and serving over 250,000 members across Illinois and the world, SURS is a significant player in the government retirement sector, making it a valuable prospect for solutions that cater to large-scale pension fund management.

Digital Presence SURS maintains an active online presence through its website and diverse tech stack, indicating potential interest in digital transformation initiatives, cybersecurity, and member communication enhancements to further modernize its services.