STRAIGHTSOURCE Employee Directory
Outsourcing and Offshoring ConsultingUnited States11-50 Employees
WHO WE ARE StraightSources BPO which is a Imagine Having Every Call Run Through Your Best Operator… While Slashing Costs By Up To 51.5% Updated: 13 of July, 2022 Dear Executive/VP, Running a successful call center is tough. Hitting sales targets on a consistent basis… Ensuring every inquiry is handled promptly and professionally… Trying to minimize compliance errors that leave your business vulnerable… There are so many challenges you face – and every single one is made more difficult by high staff turnover and rising labor costs. But what if you could solve all of these problems AND lower your costs by up to 51.5% at the same time? Sound too good to be true? Don’t be so sure… We’ve helped thousands of companies achieve this seemingly impossible goal – and we’re offering to help you do it, too. How? Simple – Avatar. Avatar Is The Revolutionary Solution Transforming The Way Call Centers Operate Avatar is an advanced call service using SoundBoard Software which gives our call center operators the ability to make every call run perfectly! You still have real operators listening to every call… However, they have pre-recorded greetings, questions, and answers to choose from within the software. These recordings have been made by professional vocalists and sound 100% natural. The prospect will never know the responses are pre-recorded… Yet it gives you the power to make every call run perfectly on script, with the right voice inflections and tone. You can drastically reduce the performance gap between your best and worst performers – almost overnight. Imagine Your Best Operator Taking Every Single Call You Make Or Receive Every call center has a star player. Whether that’s a sales gun who closes more leads than everyone else… Or a customer service rep that can repair a broken relationship on the brink of collapse… There’s always someone who shines above the rest. Someone who has been with you for years, knows your process inside out, and never mak
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