Insights

Innovative Support Technology SupportGenie leverages cutting-edge augmented reality and artificial intelligence to drastically improve hardware support efficiency, offering a compelling solution for organizations seeking to reduce resolution times and enhance customer satisfaction.

Growing Market Presence With recent launches like the AR Genie app and Genie Assist chatbot, SupportGenie demonstrates an active product development cycle and expanding capabilities, indicating opportunities for upselling integrated support solutions to tech-focused companies.

Targeting Niche Segments SupportGenie’s focus on remote hardware troubleshooting and visual assistance aligns well with industries such as manufacturing, field service, and technical equipment providers, opening avenues for tailored solutions in these verticals.

Scalable Business Model Operating with a small team and generating up to $10 million in revenue, SupportGenie presents a scalable opportunity for partners to integrate their services into an innovative, technology-driven support ecosystem that appeals to mid-sized organizations.

Tech Stack Compatibility Utilizing popular tools like Bootstrap, Google Analytics, and Gatsby, SupportGenie’s technology foundation assures compatibility with modern digital infrastructures, providing a low-risk integration prospect for agencies aiming to enhance remote support offerings.

SupportGenie Tech Stack

SupportGenie uses 8 technology products and services including Microsoft Clarity, Cloudflare, Google Fonts API, and more. Explore SupportGenie's tech stack below.

  • Microsoft Clarity
    Analytics
  • Cloudflare
    Content Management System
  • Google Fonts API
    Font Scripts
  • HSTS
    Security
  • Cloudflare Bot Management
    Security
  • Bootstrap
    UI Frameworks
  • Google Analytics
    Web Analytics
  • Gatsby
    Web Frameworks

SupportGenie's Email Address Formats

SupportGenie uses at least 1 format(s):
SupportGenie Email FormatsExamplePercentage
FLast@supportgenie.ioJDoe@supportgenie.io
100%

Frequently Asked Questions

Where is SupportGenie's headquarters located?

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SupportGenie's main headquarters is located at San Jose, California 95124 United States. The company has employees across 2 continents, including AsiaNorth America.

What is SupportGenie's official website and social media links?

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SupportGenie's official website is supportgenie.io and has social profiles on LinkedIn.

What is SupportGenie's NAICS code?

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SupportGenie's NAICS code is 5112 - Software Publishers.

How many employees does SupportGenie have currently?

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As of June 2026, SupportGenie has approximately 7 employees across 2 continents, including AsiaNorth America. Key team members include Manager: D. P.. Explore SupportGenie's employee directory with LeadIQ.

What industry does SupportGenie belong to?

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SupportGenie operates in the Software Development industry.

What technology does SupportGenie use?

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SupportGenie's tech stack includes Microsoft ClarityCloudflareGoogle Fonts APIHSTSCloudflare Bot ManagementBootstrapGoogle AnalyticsGatsby.

What is SupportGenie's email format?

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SupportGenie's email format typically follows the pattern of FLast@supportgenie.io. Find more SupportGenie email formats with LeadIQ.

When was SupportGenie founded?

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SupportGenie was founded in 2016.

SupportGenie

Software DevelopmentCalifornia, United States2-10 Employees

SupportGenie develops software intended to speed up hardware support by enabling remote communication and troubleshooting, with augmented reality markers overlaid onto physical objects visible to end users in their own environment. The platform aims to reduce resolution times by automating responses to common issues and by pre-screening trouble areas using AI and computer vision. Its tools are designed for field technicians and hardware support teams seeking more efficient, less frustrating interactions with customers.

Based in San Jose, California, the company operates as a small software development team and offers bespoke solutions to tailor customer-support workflows. Industry coverage in 2025 noted the launch of an AI-powered chatbot to help service technicians locate machine information, manuals, and documentation, reflecting ongoing product expansion.

Section iconCompany Overview

Headquarters
San Jose, California 95124 United States
NAICS Code
5112 - Software Publishers
Founded
2016
Employees
2-10

Section iconFunding & Financials

  • $1M$10M

    SupportGenie's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    SupportGenie's revenue is estimated to be in the range of $1M$10M

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