Insights

Customer-Centric Solutions Sway specializes in next-day and two-day delivery services combined with innovative doorstep return and exchange products, presenting opportunities to partner with brands seeking to enhance their customer experience and build loyalty through reliable and seamless delivery and return services.

Tech-Driven Capabilities Utilizing a modern technology stack including Google Workspace, USPS, and web development tools, Sway is positioned to support brands looking to scale their e-commerce fulfillment with integrated, scalable, and customizable logistics solutions.

Rapid Market Expansion With recent developments and a growing team of up to 200 employees, Sway presents an opportunity for sales efforts targeting innovative e-commerce brands that want to differentiate through exceptional delivery and returns offerings.

E-commerce Growth Trends Considering the increasing demand for fast delivery and hassle-free returns in the e-commerce sector, Sway's services are aligned with rising market trends, making it an attractive partner for brands aiming to enhance customer satisfaction and competitive positioning.

Strategic Partnerships Sway's focus on empowering brands with advanced delivery solutions suggests potential for cross-sell and upsell opportunities with adjacent service providers, technology platforms, and retail brands seeking to improve logistics efficiency and customer engagement.

Sway Tech Stack

Sway uses 8 technology products and services including cdnjs, Google Workspace, JSS, and more. Explore Sway's tech stack below.

  • cdnjs
    Content Delivery Network
  • Google Workspace
    Email
  • JSS
    Javascript Frameworks
  • Emotion
    Javascript Frameworks
  • Pitney Bowes
    Miscellaneous
  • Google
    Search Engines
  • Google Tag Manager
    Tag Management
  • USPS
    Transportation And Fleet Management

Media & News

Sway's Email Address Formats

Sway uses at least 2 format(s):
Sway Email FormatsExamplePercentage
First@returnmates.comJohn@returnmates.com
75%
First.Last@returnmates.comJohn.Doe@returnmates.com
25%
First.Last@shipsway.comJohn.Doe@shipsway.com
50%
Middle@shipsway.comMichael@shipsway.com
50%

Frequently Asked Questions

Where is Sway's headquarters located?

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Sway's main headquarters is located at Venice, California 90291 US. The company has employees across 6 continents, including North AmericaAsiaAfrica.

What is Sway's stock symbol?

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Sway is a publicly traded company; the company's stock symbol is KFS.

What is Sway's official website and social media links?

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Sway's official website is shipsway.com and has social profiles on LinkedIn.

What is Sway's NAICS code?

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Sway's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Sway have currently?

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As of October 2025, Sway has approximately 120 employees across 6 continents, including North AmericaAsiaAfrica. Key team members include Founder And Academic Partner: S. S.Investor & Cio: I. O. A. A.Business Owner: C. M.. Explore Sway's employee directory with LeadIQ.

What industry does Sway belong to?

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Sway operates in the Technology, Information and Internet industry.

What technology does Sway use?

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Sway's tech stack includes cdnjsGoogle WorkspaceJSSEmotionPitney BowesGoogleGoogle Tag ManagerUSPS.

What is Sway's email format?

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Sway's email format typically follows the pattern of First@returnmates.com. Find more Sway email formats with LeadIQ.

When was Sway founded?

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Sway was founded in 2020.

Sway

Technology, Information and InternetCalifornia, United States51-200 Employees

Sway, formerly Returnmates, is a Los Angeles, CA-based technology company enabling a customer-centric delivery and return experience.

Sway is purpose-built to serve the needs and expectations of today’s brands and shoppers. With next-day and two-day delivery services coupled with a revolutionary doorstep return and exchange product, brands are able to build stronger, lasting relationships with their customers.

Section iconCompany Overview

Headquarters
Venice, California 90291 US
Stock Symbol
KFS
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2020
Employees
51-200

Section iconFunding & Financials

  • $50M$100M

    Sway's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Sway's revenue is estimated to be in the range of $50M$100M

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