Insights

Innovative Return Solutions Returnly offers a unique digital return experience that allows customers to receive the correct item before returning the wrong one, leading to higher customer satisfaction scores. This innovative approach can be leveraged by retail brands seeking to improve their post-purchase customer engagement and reduce return friction.

Ecosystem Integration Returnly’s integrations with platforms like Shopify Plus and Optoro demonstrate its capability to embed within existing ecommerce and returns ecosystems. Business partners can explore joint solutions that enhance return workflows and streamline reverse logistics processes for retail clients.

Market Differentiation The company's recent launches, including In-Store Returns and its Benchmark Report, position Returnly as a thought leader and innovator in the returns management space. This strategic positioning offers opportunities to partner with brands prioritizing superior return experiences and industry insights.

Growing Recognition Recognition as a Shopify Plus Certified App and its active partnerships indicate a growing market credibility and validation in the ecommerce sector. This presence creates openings for collaborations with online retailers seeking trusted return technology solutions.

Expansion Opportunities With a focus on post-purchase technology and recent activity in data reporting and efficiency solutions, Returnly is positioned to expand into adjacent areas such as customer retention and lifecycle marketing, providing potential cross-selling or upselling avenues for future growth.

Returnly Tech Stack

Returnly uses 8 technology products and services including AdRoll, Crazy Egg, Google Fonts API, and more. Explore Returnly's tech stack below.

  • AdRoll
    Advertising
  • Crazy Egg
    Analytics
  • Google Fonts API
    Font Scripts
  • RequireJS
    Javascript Frameworks
  • LinkedIn
    Online Community Software
  • New Relic
    Real User Monitoring
  • Piwik
    System Analytics & Monitoring
  • Twitter
    Widgets

Media & News

Returnly's Email Address Formats

Returnly uses at least 1 format(s):
Returnly Email FormatsExamplePercentage
First.Last@returnly.comJohn.Doe@returnly.com
65%
First@returnly.comJohn@returnly.com
17%
First.Middle@returnly.comJohn.Michael@returnly.com
14%
Last@returnly.comDoe@returnly.com
4%

Frequently Asked Questions

Where is Returnly's headquarters located?

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Returnly's main headquarters is located at 201 Mission Street San Francisco, California 94105 United States. The company has employees across 2 continents, including North AmericaEurope.

What is Returnly's phone number?

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You can contact Returnly's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Returnly's official website and social media links?

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Returnly's official website is returnly.com and has social profiles on LinkedInCrunchbase.

What is Returnly's NAICS code?

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Returnly's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Returnly have currently?

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As of February 2026, Returnly has approximately 6 employees across 2 continents, including North AmericaEurope. Key team members include Head Of Account Management: C. T.Controller: S. P.Technical Project Manager - Returnly Acquired By Affirm: D. W.. Explore Returnly's employee directory with LeadIQ.

What industry does Returnly belong to?

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Returnly operates in the Technology, Information and Internet industry.

What technology does Returnly use?

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Returnly's tech stack includes AdRollCrazy EggGoogle Fonts APIRequireJSLinkedInNew RelicPiwikTwitter.

What is Returnly's email format?

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Returnly's email format typically follows the pattern of First.Last@returnly.com. Find more Returnly email formats with LeadIQ.

Returnly

Technology, Information and InternetCalifornia, United States2-10 Employees

Returnly is the leading provider of digital return experiences for direct-to-consumer brands. Returnly is the only return solution that lets customers get the right item before returning the wrong one. The result is a world-class shopping experience with an average consumer satisfaction score (CSAT) of 91%. 

Returnly has also developed a turn-key solution around its financial technology that includes returns management tools as well as hosted and fully brandable end-customer touchpoints like package tracking, online returns and exchanges and Green Returns.

Section iconCompany Overview

Headquarters
201 Mission Street San Francisco, California 94105 United States
Phone number
NAICS Code
5415 - Computer Systems Design and Related Services
Employees
2-10

Section iconFunding & Financials

  • $1M

    Returnly's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1M

    Returnly's revenue is estimated to be in the range of $1M

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