Insights

Strong Customer Satisfaction Returnly’s impressive consumer satisfaction score of 91% indicates a highly effective return experience platform, which can be attractive to brands focused on enhancing customer loyalty and retention through seamless post-purchase services.

Growing Return Volumes With recent data showing tripling of returns within a short period, there is a clear increase in e-commerce returns, presenting opportunities to expand integration with retailers seeking efficient return management and cost reduction solutions.

Expanding Platform Offerings Returnly’s recent launches of In-Store Returns and its benchmark report suggest capacity for further innovation and upselling advanced features or data analytics services to retail clients wanting to optimize their omnichannel return processes.

Strategic Partnerships Returnly’s collaborations with platforms like VL OMNI and Optoro demonstrate its position as a complementary solution within broader retail technology ecosystems, opening doors for partnership-driven sales with multichannel and logistics platform providers.

Market Certification and Recognition Being a Shopify Plus Certified App enhances Returnly’s credibility among high-growth e-commerce brands, signaling a prime opportunity to target Shopify retailers seeking reliable return solutions to improve customer experience.

Returnly Tech Stack

Returnly uses 8 technology products and services including Kubernetes, CircleCI, Google Font API, and more. Explore Returnly's tech stack below.

  • Kubernetes
    Containerization
  • CircleCI
    Continuous Integration
  • Google Font API
    Font Scripts
  • Atlassian Jira
    Issue Trackers
  • Microsoft
    Miscellaneous
  • Lever
    Recruitment Marketing
  • Google
    Search Engines
  • Google Plus
    Widgets

Media & News

Returnly's Email Address Formats

Returnly uses at least 1 format(s):
Returnly Email FormatsExamplePercentage
First.Last@returnly.comJohn.Doe@returnly.com
65%
First@returnly.comJohn@returnly.com
17%
First.Middle@returnly.comJohn.Michael@returnly.com
14%
Last@returnly.comDoe@returnly.com
4%

Frequently Asked Questions

Where is Returnly's headquarters located?

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Returnly's main headquarters is located at 201 Mission St, San Francisco, California 94105, US. The company has employees across 2 continents, including North AmericaEurope.

What is Returnly's phone number?

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You can contact Returnly's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Returnly's official website and social media links?

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Returnly's official website is returnly.com and has social profiles on LinkedInCrunchbase.

How much revenue does Returnly generate?

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As of September 2025, Returnly's annual revenue reached $15M.

What is Returnly's NAICS code?

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Returnly's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Returnly have currently?

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As of September 2025, Returnly has approximately 51 employees across 2 continents, including North AmericaEurope. Key team members include Head Of Account Management: C. T.Controller: S. P.Technical Project Manager - Returnly Acquired By Affirm: D. W.. Explore Returnly's employee directory with LeadIQ.

What industry does Returnly belong to?

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Returnly operates in the Technology, Information and Internet industry.

What technology does Returnly use?

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Returnly's tech stack includes KubernetesCircleCIGoogle Font APIAtlassian JiraMicrosoftLeverGoogleGoogle Plus.

What is Returnly's email format?

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Returnly's email format typically follows the pattern of . Find more Returnly email formats with LeadIQ.

How much funding has Returnly raised to date?

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As of September 2025, Returnly has raised $30M in funding. The last funding round occurred on Apr 17, 2019 for $19M.
Returnly

Returnly

Technology, Information and InternetUnited States51-200 Employees

Returnly is the leading provider of digital return experiences for direct-to-consumer brands. Returnly is the only return solution that lets customers get the right item before returning the wrong one. The result is a world-class shopping experience with an average consumer satisfaction score (CSAT) of 91%. 

Returnly has also developed a turn-key solution around its financial technology that includes returns management tools as well as hosted and fully brandable end-customer touchpoints like package tracking, online returns and exchanges and Green Returns.

Section iconCompany Overview

Headquarters
201 Mission St, San Francisco, California 94105, US
Phone number
NAICS Code
5415 - Computer Systems Design and Related Services
Employees
51-200

Section iconFunding & Financials

  • $30M

    Returnly has raised a total of $30M of funding over 3 rounds. Their latest funding round was raised on Apr 17, 2019 in the amount of $19Mas a Series B.

  • $10M$50M

    Returnly's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $30M

    Returnly has raised a total of $30M of funding over 3 rounds. Their latest funding round was raised on Apr 17, 2019 in the amount of $19Mas a Series B.

  • $10M$50M

    Returnly's revenue is in the range of $10M$50M

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