Synter Resource Group Employee Directory

Outsourcing and Offshoring ConsultingUnited States51-200 Employees

Synter Resource Group is North America’s largest provider of comprehensive business process outsourcing (BPO) services in the transportation and logistics industry. Having listened to the needs of their customers, Synter has evolved from an A/R management based company, into a diverse BPO organization. With their primary focus on "seamless customer contact," Synter enables transportation companies to grow revenue, reduce operating costs, and enhance their customers' experiences in areas such as the following:

-Sales support/lead qualification,
-On-boarding/customer orientation,
-EIPP training,
-Customer service,
-Handling/resolving billing disputes,
-Cash application solutions,
-Accounts receivable management (ARM)
-Collections

Co-Founder and Vice President of Synter Resource Group Mike Daugherty has led Synter's team towards success by strategizing how to fully meet clients' needs in creative and new ways. In the midst of one of these brainstorming sessions, Mike realized that Synter Resource Group could have much greater impact on its clientele if it built positive relationships with clients and solved their inaccurate or delayed billing problems, removing the need for collections processes altogether.

In support of Synter Resource Group's grand success, Inc.com awarded them a spot on “INC 5000’s Fastest Growing Small Business” in 2012.  They recognized Synter's fervor for expediting processes with greater and greater efficiency.

Synter Resouce Group has also made their mark on society by serving the Greater Charleston, South Carolina area. By encouraging charitability, Synter frequently rallies employees together to volunteer. Such nonprofit chapters they serve include:

-United Way
-Adopt-A-Highway
-The Greater Charleston First Tee Organization
-Adopt a Family Christmas campaign
-Angel’s Touch
-St. Jude’s Children’s Hospital

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