Established Awards Systems Technology is an award-winning IT services and consulting firm with a long history since 1989, suggesting a stable customer base and potential for higher trust and faster deal closure with enterprise clients seeking proven partners.

Preventative Maintenance Their pioneering preventative maintenance approach in devices and managed print services indicates a readiness to upsell proactive support, SaaS-like monitoring, and bundled service offerings to current customers.

Acquisition Momentum Recent and ongoing acquisitions, including FileHound and broader mentions of software integration, imply opportunities to cross-sell document management and integration solutions to existing clients and to capture upside from newly added capabilities.

Strong NPS A Net Promoter Score of 73 signals high customer satisfaction and advocacy, which can be leveraged in reference-based selling, case studies, and expansion into adjacent departments within current accounts.

Partner Ecosystem Platinum Partner status and active collaboration highlights a mature partner program; this creates avenues to position joint offerings, co-marketing, and access to mutual leads among mid-market and SME customers.