Competitive Edge Taking You Forward offers comprehensive business package solutions combined with a highly skilled, English-proficient workforce and a family-oriented yet Western-managed culture. This positions them as a versatile partner capable of supporting a wide range of industries, creating opportunities for personalized and scalable outsourcing services.

Technology Adoption With an impressive tech stack that includes Google Analytics, Facebook Pixel, MySQL, and PHP, the company demonstrates a strong commitment to leveraging advanced digital tools. This indicates potential for partnerships in digital marketing, analytics, and technology-driven process enhancements.

Growth Focus Having amassed revenues between 10 million and 25 million dollars with 201 to 500 employees, Taking You Forward shows robust growth and operational capacity. This indicates opportunities for cross-selling additional BPO solutions, such as customer service, RPO, or specialized consulting services.

Industry Versatility Serving industries from e-commerce and travel to financial services and SME sectors, the company’s diverse client base suggests an openness to expanding into new verticals, especially those looking for innovative and transparent outsourcing partners.

Geographical Reach Having offices and contact points across the US, UK, Australia, and Canada signals a solid international presence and experience in managing global clients. This opens opportunities for expanding into multilingual services or regional-specific solutions to meet the needs of multinational companies.