Talkative Employee Directory
Software DevelopmentWales, United Kingdom11-50 Employees
Talkative is a software development company based in Newport, Wales, that provides an AI-enabled layer for contact centers. The solution emphasizes security, flexibility, and rapid deployment, enabling organizations to deliver accurate, brand-aligned customer service across channels by leveraging a specialized knowledge base and prompting approach, with integration to existing systems and a path to escalate to human agents when needed. Its customers are contact center leaders seeking to improve support operations with AI-driven capabilities, particularly across multiple channels. It operates within the software development sector, positioning itself as a provider of end-to-end AI solutions that coordinate service workflows while remaining compatible with existing infrastructure. In January 2026, Bugaboo International announced a partnership with Talkative to transform its global customer service operations.