Techbundle

IT Services and IT ConsultingTexas, United States11-50 Employees

Why
We exist to help closely held organizations benefit, rather than be hamstrung by technology.

What
To translate business needs into technology outcomes.

How
All of our business processes, and our entire operating model – is built around execution of this 'what'
•	We have to understand what you're about as a business, and where leverage matters, so we consult at a CIO level.
•	We need to ensure what is strategized at a leadership level reflects what is actually needed / going on at the employee level, so we leverage a scheduled on-site non technical role proactively.
•	We need to understand what operates in the environment and why, so we inventory and manage IT assets, while helping owners put a stop to bring your own device.
•	We need to make recommendations based on what will actually benefit the organization, so we track multiple data points in tickets to flag assets or solutions for change.
•	We need to manage the ecosystem on the client’s behalf, so requests for change are funneled through an IT CIO approved change management process with authorized decision makers at the client level.
•	We need to protect from productivity disruption, so we standardize UPS’s on all production assets, ensure a business continuity plan exists with a BDR in place, and maintain a refresh cycle to keep employees on effective equipment.
•	We must secure the operating perimeter, so we leverage enterprise level networking solutions with Intrusion detection and Geo Fencing.
•	We have to protect the client from cyber attacks including ransomware to the best of our ability, and so we deploy and manage Endpoint Detection and Response tools and work with owners to enforce security practices such as MFA (Multi Factor Authorization).
•	Finally, we understand that major change is an expensive and time-consuming process, so we maintain a dedicated professional services team to respect project scope execution in a timely and controlled manner.

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