TeleDirect Call Centers Employee Directory
TelecommunicationsCalifornia, United States201-500 Employees
TeleDirect Call Centers operates 24/7, providing U.S.-based call center and answering services for organizations that cannot afford to miss important calls. The services help clients manage high call volumes and maintain professional, reliable communication across industries such as healthcare, legal, financial services, home services, e-commerce, technology, property management, nonprofits, and government agencies. Based in Sacramento, California, TeleDirect is a mid-sized company with a national footprint. It offers patient access and appointment scheduling, legal intake and client response management, after-hours answering, overflow handling, customer support, and lead response. In April 2025, TeleDirect completed the acquisition of Open Access BPO, expanding its global outsourcing presence with multilingual and omnichannel capabilities.
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