Insights

Expansion through Acquisition Teledirect Communications has recently expanded its global footprint by acquiring Open Access BPO in April 2025, enhancing its multilingual and omnichannel customer service capabilities. This positions the company as a strong partner for clients seeking diversified outsourcing solutions across multiple languages and channels.

Technological Partnerships The company's strategic partnership with Twilio Inc., announced in December 2023, indicates an emphasis on advanced communication technology integration. Businesses looking to upgrade or customize their customer engagement platforms can benefit from Teledirect's innovative use of such technologies.

Industry Recognition Receiving the distinction as the best overall call center service for small businesses in 2018 highlights Teledirect's proven track record of delivering high-quality customer support. This achievement can be leveraged to attract clients seeking reliable and award-winning contact center solutions.

Robust Service Offerings Teledirect offers a wide range of customized call center services, including inbound and outbound support, reservations, lead qualification, and appointment scheduling. The flexibility and scalability of these solutions make it an ideal partner for companies aiming to outsource and streamline their customer service functions.

Financial Stability With revenues estimated between $100 million and $250 million, Teledirect demonstrates solid financial health and market presence. This stability can reassure prospective clients and partners of its capacity to support large-scale, ongoing customer engagement initiatives.

Similar companies to TeleDirect Call Centers

TeleDirect Call Centers Tech Stack

TeleDirect Call Centers uses 8 technology products and services including WP Rocket, Microsoft 365, Twemoji, and more. Explore TeleDirect Call Centers's tech stack below.

  • WP Rocket
    Caching
  • Microsoft 365
    Email
  • Twemoji
    Font Scripts
  • Element UI
    Javascript Frameworks
  • Trustpilot
    Online Review Management
  • WP Engine
    Platform As A Service
  • SiteOrigin Widgets Bundle
    Web Platform Extensions
  • Facebook
    Widgets

TeleDirect Call Centers's Email Address Formats

TeleDirect Call Centers uses at least 1 format(s):
TeleDirect Call Centers Email FormatsExamplePercentage
FLast@teledirect.comJDoe@teledirect.com
85%
FirstL@teledirect.comJohnD@teledirect.com
8%
LastFi@teledirect.comDoeJo@teledirect.com
4%
Last@teledirect.comDoe@teledirect.com
3%

Frequently Asked Questions

Where is TeleDirect Call Centers's headquarters located?

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TeleDirect Call Centers's main headquarters is located at 4745 Chippendale Drive Sacramento, California 95841 United States. The company has employees across 4 continents, including North AmericaAfricaAsia.

What is TeleDirect Call Centers's phone number?

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You can contact TeleDirect Call Centers's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is TeleDirect Call Centers's official website and social media links?

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TeleDirect Call Centers's official website is teledirect.com and has social profiles on LinkedIn.

How much revenue does TeleDirect Call Centers generate?

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As of April 2026, TeleDirect Call Centers's annual revenue is estimated to be $7.4M.

What is TeleDirect Call Centers's SIC code NAICS code?

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TeleDirect Call Centers's SIC code is 7389 - Business Services, Not Elsewhere Classified NAICS code is 517 - Telecommunications.

How many employees does TeleDirect Call Centers have currently?

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As of April 2026, TeleDirect Call Centers has approximately 358 employees across 4 continents, including North AmericaAfricaAsia. Key team members include Owner: J. G.Team Manager: S. S.Team Leader: R. C.. Explore TeleDirect Call Centers's employee directory with LeadIQ.

What industry does TeleDirect Call Centers belong to?

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TeleDirect Call Centers operates in the Telecommunications industry.

What technology does TeleDirect Call Centers use?

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TeleDirect Call Centers's tech stack includes WP RocketMicrosoft 365TwemojiElement UITrustpilotWP EngineSiteOrigin Widgets BundleFacebook.

What is TeleDirect Call Centers's email format?

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TeleDirect Call Centers's email format typically follows the pattern of FLast@teledirect.com. Find more TeleDirect Call Centers email formats with LeadIQ.

When was TeleDirect Call Centers founded?

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TeleDirect Call Centers was founded in 1961.

TeleDirect Call Centers

TelecommunicationsCalifornia, United States201-500 Employees

TeleDirect provides 24/7 U.S.-based call center and answering services for organizations that cannot afford to miss important calls. TeleDirect Call Centers works with organizations where every call matters.

For many businesses, a missed call can mean a missed patient, client, customer, or opportunity. TeleDirect helps organizations ensure that every interaction is handled professionally, reliably, and around the clock.

We provide 24/7 U.S.-based call center support that helps companies manage high call volumes, improve responsiveness, and deliver consistent customer experiences.

TeleDirect works with organizations across many industries, including:

• Healthcare providers and medical groups
• Law firms and legal services
• Financial services companies
• Home services businesses
• E-commerce and retail brands
• Technology companies
• Property management firms
• Nonprofits and government agencies
• And many other industries that rely on responsive customer communication

Our services include:

• Patient access and appointment scheduling
• Legal intake and client response management
• After-hours answering services
• Overflow call handling during peak demand
• Customer support and help desk services
• Lead response and qualification

TeleDirect operates 24/7/365 with experienced U.S.-based agents, helping organizations maintain professional communication while allowing their internal teams to stay focused on their core work.

We support companies across the United States that depend on reliable, scalable, and professional customer communication.

Section iconCompany Overview

Headquarters
4745 Chippendale Drive Sacramento, California 95841 United States
Phone number
SIC Code
7389 - Business Services, Not Elsewhere Classified
NAICS Code
517 - Telecommunications
Founded
1961
Employees
201-500

Section iconFunding & Financials

  • $100M$250M

    TeleDirect Call Centers's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    TeleDirect Call Centers's revenue is estimated to be in the range of $100M$250M

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