Insights

Expanding Market Presence TeleDirect's recent acquisition of Open Access BPO and strategic partnership with Twilio indicate a focus on expanding their multilingual and omnichannel customer support capabilities, presenting upsell opportunities for clients seeking comprehensive communication solutions.

Diverse Industry Reach Serving a broad range of industries including healthcare, legal, financial, and retail, TeleDirect has access to multiple verticals that require tailored call center services, opening avenues for targeted cross-selling and industry-specific service offerings.

Strong Financial Position With revenues between 100 to 250 million dollars, TeleDirect has substantial financial resources, allowing for investment in technological upgrades or customized service bundles to meet growing client demands.

Technology-Driven Solutions Utilizing advanced tools like WP Rocket, Elementor, and SEO integrations, TeleDirect positions itself as a modern, tech-savvy provider, enabling opportunities to recommend innovative features or digital enhancements to prospective clients.

Recognition and Market Trust Being recognized as the best overall call center service for small businesses in 2018 enhances credibility and trust with prospects, which can be leveraged in sales pitches to establish authority and reliability.

Similar companies to TeleDirect Call Centers

TeleDirect Call Centers Tech Stack

TeleDirect Call Centers uses 8 technology products and services including WP Rocket, Cart Functionality, Font Awesome, and more. Explore TeleDirect Call Centers's tech stack below.

  • WP Rocket
    Caching
  • Cart Functionality
    E-commerce
  • Font Awesome
    Font Scripts
  • jQuery Migrate
    Javascript Libraries
  • Elementor
    Page Builders
  • TinyMCE
    Rich Text Editors
  • RankMath SEO
    Web Platform Extensions
  • Facebook
    Widgets

TeleDirect Call Centers's Email Address Formats

TeleDirect Call Centers uses at least 1 format(s):
TeleDirect Call Centers Email FormatsExamplePercentage
FLast@teledirect.comJDoe@teledirect.com
85%
FirstL@teledirect.comJohnD@teledirect.com
8%
LastFi@teledirect.comDoeJo@teledirect.com
4%
Last@teledirect.comDoe@teledirect.com
3%

Frequently Asked Questions

Where is TeleDirect Call Centers's headquarters located?

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TeleDirect Call Centers's main headquarters is located at 4745 Chippendale Drive Sacramento, California 95841 United States. The company has employees across 4 continents, including North AmericaAfricaAsia.

What is TeleDirect Call Centers's phone number?

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You can contact TeleDirect Call Centers's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is TeleDirect Call Centers's official website and social media links?

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TeleDirect Call Centers's official website is teledirect.com and has social profiles on LinkedIn.

What is TeleDirect Call Centers's NAICS code?

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TeleDirect Call Centers's NAICS code is 517 - Telecommunications.

How many employees does TeleDirect Call Centers have currently?

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As of June 2026, TeleDirect Call Centers has approximately 366 employees across 4 continents, including North AmericaAfricaAsia. Key team members include Owner: J. G.Team Manager: S. S.Team Leader: R. C.. Explore TeleDirect Call Centers's employee directory with LeadIQ.

What industry does TeleDirect Call Centers belong to?

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TeleDirect Call Centers operates in the Telecommunications industry.

What technology does TeleDirect Call Centers use?

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TeleDirect Call Centers's tech stack includes WP RocketCart FunctionalityFont AwesomejQuery MigrateElementorTinyMCERankMath SEOFacebook.

What is TeleDirect Call Centers's email format?

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TeleDirect Call Centers's email format typically follows the pattern of FLast@teledirect.com. Find more TeleDirect Call Centers email formats with LeadIQ.

When was TeleDirect Call Centers founded?

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TeleDirect Call Centers was founded in 1961.

TeleDirect Call Centers

TelecommunicationsCalifornia, United States201-500 Employees

TeleDirect provides 24/7 U.S.-based call center and answering services for organizations that cannot afford to miss important calls. TeleDirect Call Centers works with organizations where every call matters.

For many businesses, a missed call can mean a missed patient, client, customer, or opportunity. TeleDirect helps organizations ensure that every interaction is handled professionally, reliably, and around the clock.

We provide 24/7 U.S.-based call center support that helps companies manage high call volumes, improve responsiveness, and deliver consistent customer experiences.

TeleDirect works with organizations across many industries, including:

• Healthcare providers and medical groups
• Law firms and legal services
• Financial services companies
• Home services businesses
• E-commerce and retail brands
• Technology companies
• Property management firms
• Nonprofits and government agencies
• And many other industries that rely on responsive customer communication

Our services include:

• Patient access and appointment scheduling
• Legal intake and client response management
• After-hours answering services
• Overflow call handling during peak demand
• Customer support and help desk services
• Lead response and qualification

TeleDirect operates 24/7/365 with experienced U.S.-based agents, helping organizations maintain professional communication while allowing their internal teams to stay focused on their core work.

We support companies across the United States that depend on reliable, scalable, and professional customer communication.

Section iconCompany Overview

Headquarters
4745 Chippendale Drive Sacramento, California 95841 United States
Phone number
NAICS Code
517 - Telecommunications
Founded
1961
Employees
201-500

Section iconFunding & Financials

  • $100M$250M

    TeleDirect Call Centers's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    TeleDirect Call Centers's revenue is estimated to be in the range of $100M$250M

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