TelStrat

TelecommunicationsTexas, United States51-200 Employees

TelStrat is a mid-sized telecommunications company based in Allen, Texas, founded in 1993. It develops comprehensive contact center solutions, led by Engage WFO, a modular platform that records customer interactions, enhances agent performance, streamlines workforce management, and analyzes call content across channels. The solution has been deployed in thousands of systems worldwide and can be extended with additional capabilities as needs evolve.

TelStrat distributes Engage through a global network of more than 330 reseller partners, including major telecommunications players, reflecting a channel-focused approach. The company serves organizations aiming to optimize contact center operations by providing a scalable, end-to-end solution that can start with call recording and expand as requirements grow.

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