Insights

Established Market Presence With over 3,000 deployed systems worldwide and a long-standing history since 1993, TelStrat has demonstrated a stable and mature market presence in contact center solutions, indicating reliable revenue streams and ongoing customer relationships that can be expanded with additional capabilities.

Customer-Centric Solutions Offering flexible, scalable products like Engage WFO and CxEngage, the company addresses a broad range of client needs and can tailor solutions further, presenting upsell opportunities in workforce optimization, knowledge mining, and channel-specific contact center enhancements.

Growing Acquisition Footprint The recent merger and partnership activities involving Lifesize and Serenova signal a growth strategy focused on expanding product portfolio and market reach, creating potential opportunities around integrated UCaaS and CCaaS offerings for businesses seeking comprehensive communication platforms.

Technology and Innovation Focus Utilizing a modern tech stack with cloud-based platforms and analytics tools such as Google Analytics, Salesforce, and Drift, TelStrat is positioned to offer advanced, innovative contact center solutions that appeal to organizations seeking digital transformation and data-driven customer engagement.

Industry Recognition and Awards Receiving accolades such as the 2019 CUSTOMER Magazine Contact Center Technology Award boosts credibility and highlights the company's competitive edge, making it an attractive prospect for clients seeking proven, reputable technology providers with industry recognition.

Similar companies to TelStrat

TelStrat Tech Stack

TelStrat uses 8 technology products and services including Varnish, Salesforce, NetApp, and more. Explore TelStrat's tech stack below.

Varnish
Caching
Salesforce
Customer Relationship Management
NetApp
Data Management
MariaDB
Database
Drift
Live Chat
Google
Search Engines
Google Analytics
Web Analytics
Facebook
Widgets

Media & News

TelStrat's Email Address Formats

TelStrat uses at least 2 format(s):

TelStrat Email Formats	Example	Percentage
FLast@telstrat.com	JDoe@telstrat.com	72%
First@telstrat.com	John@telstrat.com	12%
FirstL@telstrat.com	JohnD@telstrat.com	5%
Last_First@telstrat.com	Doe_John@telstrat.com	4%
First.Last@telstrat.com	John.Doe@telstrat.com	3%
F.Last@telstrat.com	J.Doe@telstrat.com	1%
FirstLast@telstrat.com	JohnDoe@telstrat.com	2%
LFirst@telstrat.com	DJohn@telstrat.com	1%
FLast@serenova.com	JDoe@serenova.com	90%
FirstLast@serenova.com	JohnDoe@serenova.com	5%
First.Last@serenova.com	John.Doe@serenova.com	4%
F-Last@serenova.com	J-Doe@serenova.com	1%

Frequently Asked Questions

Where is TelStrat's headquarters located?

TelStrat's main headquarters is located at 1101 Central Expwy S, Suite 150 Allen, TX 75013, US. The company has employees across 3 continents, including North AmericaAsiaOceania.

What is TelStrat's phone number?

You can contact TelStrat's main corporate office by phone at

+1-972-424-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is TelStrat's official website and social media links?

TelStrat's official website is serenova.com and has social profiles on LinkedIn.

What is TelStrat's NAICS code?

TelStrat's NAICS code is 517 - Telecommunications.

How many employees does TelStrat have currently?

As of October 2025, TelStrat has approximately 61 employees across 3 continents, including North AmericaAsiaOceania. Key team members include Ceo: B. C.Vp Sales: P. M.Sr. A/R Coordinator & Acting H/R Manager: L. L.. Explore TelStrat's employee directory with LeadIQ.

What industry does TelStrat belong to?

TelStrat operates in the Telecommunications industry.

What technology does TelStrat use?

TelStrat's tech stack includes VarnishSalesforceNetAppMariaDBDriftGoogleGoogle AnalyticsFacebook.

What is TelStrat's email format?

TelStrat's email format typically follows the pattern of FLast@telstrat.com. Find more TelStrat email formats with LeadIQ.

When was TelStrat founded?

TelStrat was founded in 1993.

TelStrat

Q: What is TelStrat's official website and social media links?

TelStrat's official website is serenova.com. TelStrat has social profiles on LinkedIn.

Q: How many employees does TelStrat have currently?

TelStrat has approximately 61 employees.

Q: What technology does TelStrat use?

TelStrat's tech stack includes ZURB Foundation, Adobe Fonts, Kubernetes, Clojure, Zendesk Chat.

TelecommunicationsUnited States51-200 Employees

Founded in 1993 and headquartered in Allen, Texas, TelStrat® develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology that makes capturing customer interaction, maximizing agent performance, streamlining workforce management, and knowledge mining call content affordable to any organization. Proven in over 3,000 systems worldwide, Engage lets users start with call recording and add more capabilities as their needs dictate, providing an easy, affordable, total solution for optimizing contact center operations. A customer-centric, channel-focused organization, TelStrat offers Engage through a global network of over 330 reseller partners, including the most prominent names in telecommunications.