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Insights

AI Assist Launch CallMiner recently launched CallMiner AI Assist, providing enhanced generative AI capabilities to automate analytical tasks and improve customer experience. This new offering can be positioned as a cutting-edge solution for businesses looking to enhance their customer interactions.

App Marketplace Expansion With the introduction of the CallMiner App Marketplace, offering partner technology applications and services, there is an opportunity to target organizations seeking a centralized hub for complementary tools. Sales representatives can highlight this marketplace as a value-add for customers looking to extend their conversation intelligence capabilities.

Top Scoring Strategy Being recognized for top scores in the strategy category, particularly in vision, roadmap, and pricing flexibility, positions CallMiner as a strategic partner for companies looking to align conversation intelligence solutions with long-term goals. Sales teams can leverage this recognition to showcase CallMiner's forward-thinking approach.

Leader in Speech Analytics As a leader in the 2024 SPARK Matrix for Speech Analytics report, CallMiner solidifies its authority in speech analytics solutions. This accolade allows sales professionals to position CallMiner as an established player in the industry, ideal for businesses seeking proven speech analytics expertise.

Enhanced Platform Features The launch of new and enhanced features in the CallMiner platform signifies a commitment to continuous innovation. Sales representatives can capitalize on this by highlighting the platform's evolving capabilities to attract customers looking for state-of-the-art conversation intelligence tools.

Similar companies to CallMiner

CallMiner Tech Stack

CallMiner uses 8 technology products and services including Kubernetes, cdnjs, TrustArc, and more. Explore CallMiner's tech stack below.

  • Kubernetes
    Containerization
  • cdnjs
    Content Delivery Network
  • TrustArc
    Cookie Compliance
  • Moment.js
    Javascript Libraries
  • UNIX
    Operating Systems
  • .NET
    Programming Languages
  • Google Tag Manager
    Tag Management
  • YouTube
    Video Players

Media & News

CallMiner's Email Address Formats

CallMiner uses at least 1 format(s):
CallMiner Email FormatsExamplePercentage
First.Last@callminer.comJohn.Doe@callminer.com
96%
Last.First@callminer.comDoe.John@callminer.com
2%
FirstLas@callminer.comJohnDoe@callminer.com
1%
FLast@callminer.comJDoe@callminer.com
1%

Frequently Asked Questions

Where is CallMiner's headquarters located?

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CallMiner's main headquarters is located at 200 West Street Waltham, MA 02451 US. The company has employees across 3 continents, including North AmericaEuropeAsia.

What is CallMiner's phone number?

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You can contact CallMiner's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is CallMiner's official website and social media links?

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CallMiner's official website is callminer.com and has social profiles on LinkedIn.

How much revenue does CallMiner generate?

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As of October 2024, CallMiner's annual revenue reached $75M.

What is CallMiner's SIC code NAICS code?

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CallMiner's SIC code is 4813 - Telephone Communications, Except Radiotelephone NAICS code is 517911 - Telecommunications Resellers.

How many employees does CallMiner have currently?

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As of October 2024, CallMiner has approximately 285 employees across 3 continents, including North AmericaEuropeAsia. Key team members include Chief Marketing Officer: E. W.Chief Customer Officer: J. R.Chief Revenue Officer: B. M.. Explore CallMiner's employee directory with LeadIQ.

What industry does CallMiner belong to?

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CallMiner operates in the Software Development industry.

What technology does CallMiner use?

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CallMiner's tech stack includes KubernetescdnjsTrustArcMoment.jsUNIX.NETGoogle Tag ManagerYouTube.

What is CallMiner's email format?

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CallMiner's email format typically follows the pattern of . Find more CallMiner email formats with LeadIQ.

How much funding has CallMiner raised to date?

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As of October 2024, CallMiner has raised $10M in funding. The last funding round occurred on Dec 15, 2023 for $10M.

When was CallMiner founded?

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CallMiner was founded in 2002.
CallMiner

CallMiner

Software DevelopmentMassachusetts, United States201-500 Employees

CallMiner is the global leader in conversation intelligence to drive better customer experience, operational efficiency and business improvement. 

Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. 

By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. 

CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

Section iconCompany Overview

Headquarters
200 West Street Waltham, MA 02451 US
Phone number
SIC Code
4813 - Telephone Communications, Except Radiotelephone
NAICS Code
517911 - Telecommunications Resellers
Founded
2002
Employees
201-500

Section iconFunding & Financials

  • $10M

    CallMiner has raised a total of $10M of funding over 18 rounds. Their latest funding round was raised on Dec 15, 2023 in the amount of $10M.

  • $50M$100M

    CallMiner's revenue is in the range of $50M$100M

Section iconFunding & Financials

  • $10M

    CallMiner has raised a total of $10M of funding over 18 rounds. Their latest funding round was raised on Dec 15, 2023 in the amount of $10M.

  • $50M$100M

    CallMiner's revenue is in the range of $50M$100M

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