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AI-Powered Conversation Intelligence CallMiner specializes in AI-powered conversation intelligence to enhance customer experience and operational efficiency, presenting a compelling solution for organizations seeking innovative technologies to improve customer interactions.

Recent Product Launches and Enhancements CallMiner's recent launch of CallMiner AI Assist and automated follow-up actions feature indicates a commitment to innovation, making it an attractive choice for businesses looking to adopt cutting-edge technologies for customer engagement and workflow automation.

Recognized Leader in Speech Analytics CallMiner's recognition as a leader in the 2024 SPARK Matrix for Speech Analytics Report by Quadrant Knowledge Solutions establishes its credibility and expertise in speech analytics, offering a strong selling point for enterprises focusing on data-driven CX improvements.

Employee Engagement and Best Employer Recognition Being recognized as one of the best employers in Massachusetts and offering simplified onboarding and efficiency tools like Coach demonstrates CallMiner's commitment to employee satisfaction and productivity, appealing to companies valuing employee engagement and retention.

App Marketplace Expansion The launch of the CallMiner App Marketplace, providing access to partner technology applications and product extensions, offers a valuable opportunity for businesses looking to integrate complementary tools and scale their customer experience solutions effectively.

CallMiner Tech Stack

CallMiner uses 8 technology products and services including Docker, cdnjs, Jenkins, and more. Explore CallMiner's tech stack below.

  • Docker
    Containerization
  • cdnjs
    Content Delivery Network
  • Jenkins
    Continuous Integration
  • Exhibit.js
    Javascript Graphics
  • Microsoft Windows Server
    Operating Systems
  • Python
    Programming Languages
  • SAP Concur
    Travel And Expense Management
  • VMware
    Virtualisation Software

Media & News

CallMiner's Email Address Formats

CallMiner uses at least 1 format(s):
CallMiner Email FormatsExamplePercentage
First.Last@callminer.comJohn.Doe@callminer.com
92%
FL@callminer.comJD@callminer.com
5%
FiLast@callminer.comJoDoe@callminer.com
2%
Last.First@callminer.comDoe.John@callminer.com
1%

Frequently Asked Questions

Where is CallMiner's headquarters located?

Minus sign iconPlus sign iconCallMiner's main headquarters is located at 890 Winter St 210 Waltham, Massachusetts 02451 US. The company has employees across 4 continents, including North AmericaEuropeAsia.

What is CallMiner's phone number?

Minus sign iconPlus sign icon You can contact CallMiner's main corporate office by phone at
+1-239-790-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is CallMiner's official website and social media links?

Minus sign iconPlus sign iconCallMiner's official website is callminer.com and has social profiles on LinkedIn.

How much revenue does CallMiner generate?

Minus sign iconPlus sign icon As of April 2025, CallMiner's annual revenue reached $75M.

What is CallMiner's SIC code NAICS code?

Minus sign iconPlus sign iconCallMiner's SIC code is 4813 - Telephone Communications, Except Radiotelephone NAICS code is 517911 - Telecommunications Resellers.

How many employees does CallMiner have currently?

Minus sign iconPlus sign iconAs of April 2025, CallMiner has approximately 296 employees across 4 continents, including North AmericaEuropeAsia. Key team members include Chief Executive Officer: J. G.Chief Marketing Officer: E. W.Chief Customer Officer: J. R.. Explore CallMiner's employee directory with LeadIQ.

What industry does CallMiner belong to?

Minus sign iconPlus sign iconCallMiner operates in the Software Development industry.

What technology does CallMiner use?

Minus sign iconPlus sign iconCallMiner's tech stack includes DockercdnjsJenkinsExhibit.jsMicrosoft Windows ServerPythonSAP ConcurVMware.

What is CallMiner's email format?

Minus sign iconPlus sign iconCallMiner's email format typically follows the pattern of . Find more CallMiner email formats with LeadIQ.

How much funding has CallMiner raised to date?

Minus sign iconPlus sign icon As of April 2025, CallMiner has raised $10M in funding. The last funding round occurred on Dec 15, 2023 for $10M.

When was CallMiner founded?

Minus sign iconPlus sign iconCallMiner was founded in 2002.
CallMiner

CallMiner

Software DevelopmentMassachusetts, United States201-500 Employees

CallMiner is the global leader in AI-powered conversation intelligence to drive better customer experience, operational efficiency and business improvement. 

Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. 

By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. 

CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

Section iconCompany Overview

Headquarters
890 Winter St 210 Waltham, Massachusetts 02451 US
Phone number
+1-239-790-****
Website
callminer.com
SIC Code
4813 - Telephone Communications, Except Radiotelephone
NAICS Code
517911 - Telecommunications Resellers
Founded
2002
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $10M

    CallMiner has raised a total of $10M of funding over 18 rounds. Their latest funding round was raised on Dec 15, 2023 in the amount of $10M.

  • $50M$100M

    CallMiner's revenue is in the range of $50M$100M

Section iconFunding & Financials

  • $10M

    CallMiner has raised a total of $10M of funding over 18 rounds. Their latest funding round was raised on Dec 15, 2023 in the amount of $10M.

  • $50M$100M

    CallMiner's revenue is in the range of $50M$100M

Company Leadership

  • Stylized image of a person
    J. G.
    Chief Executive Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    E. W.
    Chief Marketing Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. R.
    Chief Customer Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    B. M.
    Chief Revenue Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    R. M.
    Chief Technology Officer
    Phone icon
    Mobile Phone

Employee Directory

  • Stylized image of a person
    R. M.
    Chief Technology Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    B. M.
    Chief Product Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    R. S.
    Chief Information Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    R. L.
    Chief Financial Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    D. C.
    Founding Partner
    Phone icon
    Mobile Phone

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