Donor CRM The Arc Michigan could benefit from a dedicated nonprofit CRM to centralize donor data, automate onboarding, and personalize multi-channel fundraising. Integrations with WordPress, Appcues, and existing analytics would streamline campaigns, improve donor retention, and simplify grant tracking.

Accessibility Compliance Recent coverage of disability rights may elevate the importance of accessible experiences. Offering accessibility audits, remediation services, and ongoing WCAG monitoring could reduce risk and expand reach to partners and participants.

Event Management Upgrade The organization already leverages The Events Calendar; expanding to premium event modules, ticketing, sponsorship management, and volunteer coordination can boost fundraising opportunities and program visibility.

Data Analytics Elevation Build advanced analytics and reporting to quantify program impact and fundraising ROI. Provide dashboards that integrate web analytics, CRM data, and donation metrics to support grant applications and stakeholder communications.

Security and Privacy With Cloudflare in place, there is an opportunity to offer deeper security hardening, PCI-compliant donation processing, and ongoing privacy audits to protect donor data and maintain trust.