The Call Center Group Employee Directory

Staffing and RecruitingOhio, United States51-200 Employees

The Call Center Group is a staffing and recruiting firm that specializes exclusively in call center management recruitment and related leadership roles. Based in Beachwood, Ohio, the firm emphasizes rapid, accurate placements for mid- to upper-middle management positions, ranging from forecast and scheduling to directors and vice presidents, across the United States, Canada, and other markets. With decades of combined industry experience, its team positions itself as an independent boutique firm focused on creating vendor partnerships to support outsourced recruiting needs for call center management, including staffing startup locations and expansions of existing centers. The company highlights a history as the original Call Center Group founded over 15 years ago and maintains a database of candidates sourced to meet short- and long-term organizational goals for client call centers.

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