Insights

Specialized Expertise The Call Center Group's exclusive focus on call center management recruitment positions it as a valuable partner for companies seeking high-quality staffing solutions in this niche, making it an ideal candidate for partnerships with organizations expanding their contact center operations.

Industry Experience With over 60 years of combined experience and a strong track record in staffing start-up locations and scaling existing centers, the company demonstrates deep industry knowledge that can be leveraged to support clients during rapid growth or market entry phases.

Market Reach Having a comprehensive candidate database across the United States, Canada, and emerging overseas markets, the company offers localized and international staffing solutions, which can help clients optimize talent acquisition across multiple regions.

Financial Potential With annual revenues between $10 million and $25 million and serving a high-value management segment, the company provides opportunities for strategic partnerships aimed at large-scale recruitment needs for expanding contact centers.

Technological Backbone Utilizing modern technologies such as Google Cloud, WordPress, and PHP, the company can streamline and enhance recruitment services, providing clients with innovative, efficient staffing solutions that can scale with their growth demands.

The Call Center Group Tech Stack

The Call Center Group uses 8 technology products and services including WordPress, Google Cloud, PHP, and more. Explore The Call Center Group's tech stack below.

  • WordPress
    Content Management System
  • Google Cloud
    Infrastructure As A Service
  • PHP
    Programming Languages
  • X-XSS-Protection
    Security
  • Google Tag Manager
    Tag Management
  • DHL
    Transportation And Fleet Management
  • Bluehost
    Web Hosting
  • Apache HTTP Server
    Web Servers

Media & News

The Call Center Group's Email Address Formats

The Call Center Group uses at least 1 format(s):
The Call Center Group Email FormatsExamplePercentage
Last@thecallcentergroup.comDoe@thecallcentergroup.com
25%
FLast@thecallcentergroup.comJDoe@thecallcentergroup.com
25%
Last@thecallcentergroup.comDoe@thecallcentergroup.com
25%
FLast@thecallcentergroup.comJDoe@thecallcentergroup.com
25%

Frequently Asked Questions

Where is The Call Center Group's headquarters located?

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The Call Center Group's main headquarters is located at 2000 Auburn Drive, Suite #200. The company has employees across 3 continents, including North AmericaAfricaAsia.

What is The Call Center Group's official website and social media links?

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The Call Center Group's official website is thecallcentergroup.com and has social profiles on LinkedIn.

How much revenue does The Call Center Group generate?

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As of December 2025, The Call Center Group's annual revenue is estimated to be $1M.

What is The Call Center Group's SIC code NAICS code?

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The Call Center Group's SIC code is 7389 - Business Services, Not Elsewhere Classified NAICS code is 5613 - Employment Services.

How many employees does The Call Center Group have currently?

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As of December 2025, The Call Center Group has approximately 100 employees across 3 continents, including North AmericaAfricaAsia. Key team members include President: J. B. B.Principal: M. B.Sales Specialist: J. W.. Explore The Call Center Group's employee directory with LeadIQ.

What industry does The Call Center Group belong to?

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The Call Center Group operates in the Staffing and Recruiting industry.

What technology does The Call Center Group use?

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The Call Center Group's tech stack includes WordPressGoogle CloudPHPX-XSS-ProtectionGoogle Tag ManagerDHLBluehostApache HTTP Server.

What is The Call Center Group's email format?

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The Call Center Group's email format typically follows the pattern of Last@thecallcentergroup.com. Find more The Call Center Group email formats with LeadIQ.

When was The Call Center Group founded?

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The Call Center Group was founded in 1997.

The Call Center Group

Staffing and RecruitingOhio, United States51-200 Employees

We are the "ORIGINAL" Call Center Group founded over 15 years ago by Jeffrey Brown. Others have copied variations of our name, but none have achieved our level of QUALITY and SERVICE to our clients.  Please see the testimonials & recommendations provided by our clients and job seekers on our website at: www.thecallcentergroup.com.  We are an independent and very specialized boutique search firm. Call Center recruiting is our exclusive focus. Ours is an enthusiastic approach to creating vendor partnerships to satisfy your outsourced recruiting needs for Call Center Management Recruiting & Contact Center Management Recruiting.

Our staff of recruiters and research associates has over 60 years of combined experience in the call center industry. We have account executives and associates in our organization whose backgrounds in the call center industry range from Upper Management to Operations to Technology. 

Our emphasis and strengths lie in the middle and upper-middle management areas: Positions paying in the $40,000 to $200,000 + annual range. Our active data-base of candidates spans the entire United States, Canada and many of the emerging overseas markets. 

We have been highly successful in staffing start-up locations where the nucleus of Key Managers and Directors must be recruited in advance of the mass hiring blitz.

We also have a solid track record of success in assisting with the expansion of existing Call Centers that need special additions to staff to help them grow to the next level. 

We work quickly, accurately and with a commitment to quality and to achieving the short and long term goals of our clients.

Specialties: THE CALL CENTER INDUSTRY - Recruitment and Placement of Call Center Managers, Directors, Vice Presidents, Workforce Managers (Forecasting & Scheduling) and Call Center Technology Managers.

Section iconCompany Overview

Headquarters
2000 Auburn Drive, Suite #200
SIC Code
7389 - Business Services, Not Elsewhere Classified
NAICS Code
5613 - Employment Services
Founded
1997
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $10M$25M

    The Call Center Group's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    The Call Center Group's revenue is estimated to be in the range of $10M$25M

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